Customer Support Specialist: Paid Training & Growth

HireHive; Austin (TX); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Paid training

Career growth

Professional development

Supportive team

CS experience

Growth opportunities

Employee recognition

Mentorship

Job summary

Star Club Corp is seeking a friendly Customer Service Representative to assist customers, answer questions, and provide professional support throughout the customer experience. This role thrives on solving problems and building positive relationships in a collaborative team setting.

The position offers paid training, opportunities for career advancement, and mentorship to help you grow in customer service, sales, and engagement initiatives. Join us to contribute to a welcoming customer journey.

Qualifications

• High school diploma or equivalent required.
• Strong communication and interpersonal skills.
• Friendly, professional, customer-focused attitude.
• Strong listening and problem-solving abilities.
• Positive attitude and willingness to learn.
• Good organizational and multitasking skills.
• Comfortable interacting with customers and the public.
• Reliable, adaptable, and self-motivated.
• Previous customer service, sales, retail, hospitality, or related experience is a plus but not required.

Responsibilities

• Recommend products or solutions based on customer needs.
• Address routine customer questions and concerns.
• Assist with customer follow-ups and service requests.
• Support customer satisfaction and relationship-building initiatives.
• Communicate product, service, and promotional information clearly.
• Maintain accurate records of customer interactions and follow-up activities.
• Share customer feedback and recurring questions with appropriate team members.
• Support customer engagement and promotional initiatives.
• Collaborate with team members to achieve customer service goals.
• Help create a welcoming and positive customer experience.
• Participate in ongoing training and professional development.

Skills

Communication skills

Interpersonal skills

Customer-focused attitude

Active listening

Problem-solving

Organizational skills

Multitasking

Customer interaction

Friendly, professional demeanor

Education

High school diploma or equivalent

Job description

Star Club Corp is seeking a friendly Customer Service Representative to assist customers, answer questions, and provide professional support throughout the customer experience. This role thrives on solving problems and building positive relationships in a collaborative team setting.

The position offers paid training, opportunities for career advancement, and mentorship to help you grow in customer service, sales, and engagement initiatives. Join us to contribute to a welcoming customer journey.