Customer Support Specialist - In-Person, Day Shift + Bonuses

Moxie Pest Control; Phoenix (AZ); On-site; USD 22,000 - 30,000; Full time

Benefits offered by this job

401(k)

Dental insurance

Health insurance

Vision insurance

Paid time off

Parental leave

Referral program

Job summary

Moxie Pest Control in Phoenix, AZ is hiring a Customer Support Representative for a full-time, day-shift, in-person role. You will be the friendly voice answering phones, emails, and texts from existing customers, schedule appointments, process payments, and help tailor service plans.

Paid training, full benefits, and a $750 sign-on bonus are offered. No pest control experience is required; training provided and you'll have opportunities to grow within the company while meeting clear performance

Qualifications

• No pest control experience required; training provided.
• Excellent customer service and communication skills.
• Able to schedule appointments and process payments.
• Comfortable achieving performance goals in a structured daytime schedule.

Responsibilities

• Answer phones, emails, and texts from existing customers.
• Schedule appointments and manage bookings.
• Answer questions and resolve customer issues.
• Process payments and upsell/add-on services that benefit the customer.
• Help customers customize service plans and add-ons.

Skills

Customer service

Phone communication

Scheduling

Payments processing

Problem solving

Job description

Moxie Pest Control in Phoenix, AZ is hiring a Customer Support Representative for a full-time, day-shift, in-person role. You will be the friendly voice answering phones, emails, and texts from existing customers, schedule appointments, process payments, and help tailor service plans.

Paid training, full benefits, and a $750 sign-on bonus are offered. No pest control experience is required; training provided and you'll have opportunities to grow within the company while meeting clear performance