Customer Support Representative

Moxie Pest Control; Phoenix (AZ); On-site; USD 22,000 - 30,000; Full time

Benefits offered by this job

401(k)

Dental insurance

Health insurance

Vision insurance

Paid time off

Parental leave

Referral program

Job summary

Moxie Pest Control in Phoenix, AZ is hiring a Customer Support Representative for a full-time, day-shift, in-person role. You will be the friendly voice answering phones, emails, and texts from existing customers, schedule appointments, process payments, and help tailor service plans.

Paid training, full benefits, and a $750 sign-on bonus are offered. No pest control experience is required; training provided and you'll have opportunities to grow within the company while meeting clear performance

Qualifications

• No pest control experience required; training provided.
• Excellent customer service and communication skills.
• Able to schedule appointments and process payments.
• Comfortable achieving performance goals in a structured daytime schedule.

Responsibilities

• Answer phones, emails, and texts from existing customers.
• Schedule appointments and manage bookings.
• Answer questions and resolve customer issues.
• Process payments and upsell/add-on services that benefit the customer.
• Help customers customize service plans and add-ons.

Skills

Customer service

Phone communication

Scheduling

Payments processing

Problem solving

Job description

Description

Moxie Pest Control | Full-Time | Day Shift | In-Person (Priest & Broadway)

$19/hour + Bonus/Commission Opportunities + Full Benefits + Paid Training

$750 Sign-On Bonus

At Moxie Pest Control, we’re building a team of dependable, positive people who enjoy helping customers and working together in a fast-growing company that values attitude, reliability, and effort.This is a stable full-time position with benefits, paid training, and opportunities to grow.

We’re hiring a Customer Support Representative who genuinely likes helping people and we’ll give you the training and support to do it well.

No pest control experience needed, we’ll train you.

Why People Apply Here:

• Paid training from day one
• Stable full-time schedule
• Full benefits package
• Opportunities to grow within the company
• Positive, team oriented environment
• Leadership that values reliability and effort
• Fun office culture with team celebrations and incentives

What You’ll Do

You’ll be the friendly voice answering phones, emails, and texts from existing Moxie customers. You’ll:

• Schedule appointments
• Answer questions
• Process payments
• Resolve customer issues
• Provide excellent customer service
• Help customers improve and customize their service plans
• Recommend service add-ons and plan customizations that genuinely benefit the customer (this earns commission/bonus)

Schedule

Monday–Friday (Daytime)
Rotating Saturdays (with a weekday off)

Benefits

• 401(k)
• Dental insurance
• Health insurance
• Vision insurance
• Paid time off
• Parental leave
• Referral program

Is This Role a Fit for You?

This job will be a great fit if you:

• Genuinely enjoy talking with customers on the phone throughout the day
• Are reliable, detail-oriented, and show up consistently
• Want a structured daytime schedule with rotating Saturdays
• Are comfortable working toward clear performance goals
• Enjoy problem-solving and helping customers find solutions

This role may not be the best fit for someone looking for an unstructured work environment, a non-phone-based role, or a position without performance expectations.

Moxie Pest Control is an Equal Opportunity Employer and participates in E-Verify.