Customer Support Specialist — Growth & Training

Alphabe Insight Inc; Kansas City (MO); On-site; USD 38,000 - 42,000; Full time

Benefits offered by this job

Professional development opportunities

Career growth opportunities

Training programs

Supportive work environment

Career advancement opportunities

Job summary

IGL4US is seeking a dependable Customer Support Assistant to join the team in Kansas City, MO. You will assist customers with questions, requests, and general support while helping ensure a smooth and positive experience.

You will work with other team members, maintain accurate information, and provide professional assistance during daily customer interactions. This role is ideal for someone who communicates clearly, enjoys helping others, stays organized, and wants to grow within a professional

Qualifications

• Strong verbal and written communication skills.
• Professional and customer-oriented attitude.
• Good organizational and time-management skills.
• Ability to listen, understand customer needs, and communicate solutions clearly.
• Comfortable working independently and as part of a team.
• Attention to detail and ability to manage multiple responsibilities.
• Basic computer and administrative skills.
• Willingness to learn new systems, processes, and customer service techniques.
• Dependable, adaptable, and motivated to grow professionally.

Responsibilities

• Provide professional and courteous assistance to customers.
• Respond to customer questions and general inquiries in a timely manner.
• Help resolve customer concerns and identify appropriate solutions.
• Maintain accurate records of customer interactions and requests.
• Communicate important information clearly and professionally.
• Coordinate with internal team members when additional assistance is required.
• Follow established company procedures and service standards.
• Support daily administrative and customer service activities.
• Develop a strong understanding of company services and processes.
• Contribute to a positive, organized, and customer-focused work environment.

Job description

IGL4US is seeking a dependable Customer Support Assistant to join the team in Kansas City, MO. You will assist customers with questions, requests, and general support while helping ensure a smooth and positive experience.

You will work with other team members, maintain accurate information, and provide professional assistance during daily customer interactions. This role is ideal for someone who communicates clearly, enjoys helping others, stays organized, and wants to grow within a professional