Customer Support Specialist - Growth, Benefits, 401(k)

Nutricost; Vineyard (UT); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical, dental, vision, and life保险

Job summary

Palm Life is seeking a Full-Time Customer Service Representative in Utah to deliver excellent support by answering inquiries, resolving basic issues, and managing customer communications across multiple channels.

You will respond to inquiries and complaints, create replacement orders, and coordinate with carriers. On-the-job training is provided, with benefits including health insurance and 401(k) matching.

Qualifications

• High school diploma or GED required.
• Strong verbal and written communication skills.
• Proficient with computer systems and software.
• Attention to detail with good problem-solving abilities.
• Open to constructive feedback.
• Familiarity with Zendesk, Google Drive and Shopify is a plus.

Responsibilities

• Manage customer accounts and track orders.
• Respond to inquiries and complaints.
• Resolve customer issues via call and email requests.
• Communicate effectively with customers and carriers.
• Create replacement/manual orders.

Skills

Verbal communication

Written communication

Problem solving

Attention to detail

Receptive to feedback

Education

High school diploma or GED

Tools

Zendesk

Google Drive

Shopify

Job description

Palm Life is seeking a Full-Time Customer Service Representative in Utah to deliver excellent support by answering inquiries, resolving basic issues, and managing customer communications across multiple channels.

You will respond to inquiries and complaints, create replacement orders, and coordinate with carriers. On-the-job training is provided, with benefits including health insurance and 401(k) matching.