Customer Support Specialist — Fast-Paced Print Shop

Print-O-Stat, Inc.; York (York County); On-site; USD 22,000 - 30,000; Full time

Job summary

Print-O-Stat, Inc. in York, PA is seeking a friendly and dependable Customer Service Representative to support internal and external customers. The role offers a fast-paced environment with opportunities to learn and grow while delivering quality service.

You will handle calls and walk-in inquiries, process orders and invoices in Infor, perform clerical tasks, and collaborate with multiple departments to ensure accurate, timely responses. A detail-oriented team player is essential.

Qualifications

• High school diploma or equivalent.
• Previous customer service experience preferred.
• Excellent customer service and interpersonal skills.
• Strong verbal and written communication abilities.
• Proficiency with Microsoft Office Suite (Outlook, Word, Excel).
• Ability to manage multiple tasks in a fast-paced environment.

Responsibilities

• Answer incoming calls and provide courteous customer service.
• Assist walk-in customers with questions, orders, and requests.
• Process and enter customer orders and invoices using Infor.
• Perform clerical duties: data entry, billing, filing, and related administrative tasks.
• Support reprographics operations and digital printing workflows.
• Coordinate with internal departments to meet customer needs.

Skills

Customer Service

Interpersonal Skills

Communication

Microsoft Office

Data Entry

Attention to Detail

Multitasking

Teamwork

Education

High school diploma or equivalent

Tools

Infor

Job description

Print-O-Stat, Inc. in York, PA is seeking a friendly and dependable Customer Service Representative to support internal and external customers. The role offers a fast-paced environment with opportunities to learn and grow while delivering quality service.

You will handle calls and walk-in inquiries, process orders and invoices in Infor, perform clerical tasks, and collaborate with multiple departments to ensure accurate, timely responses. A detail-oriented team player is essential.