Customer Service Representative

Print-O-Stat, Inc.; York (York County); On-site; USD 22,000 - 30,000; Full time

Job summary

Print-O-Stat, Inc. in York, PA is seeking a friendly and dependable Customer Service Representative to support internal and external customers. The role offers a fast-paced environment with opportunities to learn and grow while delivering quality service.

You will handle calls and walk-in inquiries, process orders and invoices in Infor, perform clerical tasks, and collaborate with multiple departments to ensure accurate, timely responses. A detail-oriented team player is essential.

Qualifications

• High school diploma or equivalent.
• Previous customer service experience preferred.
• Excellent customer service and interpersonal skills.
• Strong verbal and written communication abilities.
• Proficiency with Microsoft Office Suite (Outlook, Word, Excel).
• Ability to manage multiple tasks in a fast-paced environment.

Responsibilities

• Answer incoming calls and provide courteous customer service.
• Assist walk-in customers with questions, orders, and requests.
• Process and enter customer orders and invoices using Infor.
• Perform clerical duties: data entry, billing, filing, and related administrative tasks.
• Support reprographics operations and digital printing workflows.
• Coordinate with internal departments to meet customer needs.

Skills

Customer Service

Interpersonal Skills

Communication

Microsoft Office

Data Entry

Attention to Detail

Multitasking

Teamwork

Education

High school diploma or equivalent

Tools

Infor

Job description

Customer Service Representative | York, PA | Full TimePrint-O-Stat is seeking a friendly, dependable, and detail-oriented Customer Service Representative to join our team. This position supports both internal and external customers while assisting with a variety of customer service, administrative, and operational responsibilities.The ideal candidate is comfortable working in a fast-paced environment, enjoys helping customers, and can effectively manage multiple priorities throughout the day. As a member of the Print-O-Stat team, you'll work in a positive, friendly, and flexible environment while helping provide the quality service our customers expect.What You'll Do:Answer incoming calls and provide responsive, courteous customer serviceAssist walk-in customers with questions, orders, and other requestsProcess and enter customer orders and invoices using InforPerform general clerical duties, including data entry, billing, filing, and related administrative tasksLearn and assist with reprographics department operationsSupport digital printing, scanning, and electronic document distributionWork with internal departments to help meet customer needs and maintain efficient workflowsProvide accurate and timely information to customers and team membersPerform other duties and responsibilities as assigned by managementQualificationsWhat We're Looking For:High school diploma or equivalentPrevious customer service experience preferredExcellent customer service and interpersonal skillsStrong verbal and written communication abilitiesProficiency with Microsoft Office Suite, including Outlook, Word, and ExcelStrong attention to detail and accuracyAbility to work effectively in a fast-paced environmentAbility to manage multiple tasks and prioritiesStrong organizational and time management skillsDependable and able to work effectively both independently and as part of a teamWhy Join Us:Positive, friendly, and flexible work environmentOpportunity to work with a variety of customers and departmentsSupportive and team-oriented workplaceOpportunities to learn new skills and develop professionallyCompetitive compensation and comprehensive benefits package