Customer Support Specialist / Cashier / Receptionist - F/T- Elkton Ford

Hertrich Family of Automobile Dealerships; Elkton (MD); On-site; USD 21,000 - 26,000; Full time

Benefits offered by this job

Competitive wages

Health insurance

Dental insurance

Vision insurance

Life insurance

Disability insurance

Paid time off

401(k) with employer match

Employee discounts

Job summary

HERTRICH Family of Automobile Dealerships is seeking a Full-Time Customer Support Specialist / Receptionist at our Elkton, MD location. You will be the friendly first point of contact, handling calls, greeting customers, and processing transactions to keep dealership operations running smoothly.

We offer competitive wages and a comprehensive benefits package including health, dental, life, and vision insurance, disability plans, paid time off, a 401(k) with employer match, and employee purchase

Qualifications

• Strong communication skills as front-desk and phone handling
• Professional, friendly, customer-focused attitude
• Basic computer skills and ability to learn dealership systems
• Organized and detail-oriented approach to office tasks
• Reliable with a strong work ethic and punctuality
• Flexible schedule including evenings and Saturdays
• High School Diploma or GED required

Responsibilities

• Answer and manage a multi-line phone system
• Greet and assist customers in a friendly, professional manner
• Process cash and credit card transactions accurately
• Handle service tickets, customer paperwork, and dealer transactions
• Perform general office duties (filing, data entry, organization)
• Support daily dealership operations as needed

Skills

Strong communication

Professional attitude

Basic computer skills

Organized and detail-oriented

Reliable with strong work ethic

Flexible schedule

High School diploma or GED

Education

High School Diploma or GED

Job description

Income Ranges from $15 to $19+ per hour, based on skill.

Address: 1147 E. Pulaski Highway, Elkton, MD 21921 / Contact 302-648-JOBS (5627) with any questions.

Customer Support Specialist / Receptionist

Automotive Cashier | Full-Time | Growth Opportunity

• NOW HIRING – Customer-Focused Professionals
• Front Desk | Customer Service | Career Growth

Start Your Career with a Growing Automotive Leader!

The Hertrich Family of Dealerships is hiring a Full-Time Customer Support Specialist / Receptionist to support our busy dealership operations.

If you enjoy working with people, handling calls, and being part of a fast-paced team, this is a great opportunity to build a long-term career with room for advancement.

What We Offer:

• Competitive wages
• Comprehensive medical, dental, life, and vision insurance for you and your family
• Short- and long-term disability plans
• Paid vacation, personal/sick days, and holidays
• 401(k) plan with employer match
• Employee purchase discounts

Hertrich is a third-generation, family-owned dealership group with:

• 24 Dealerships
• 15 Collision Centers
• 18 Automotive Brands

We proudly support 90+ local charities and are known for a culture built on integrity, accountability, and excellence.

What You'll Do

• Answer and manage a multi‑line phone system
• Greet and assist customers in a friendly, professional manner
• Process cash and credit card transactions accurately
• Handle service tickets, customer paperwork, and dealer transactions
• Perform general office duties (filing, data entry, organization)
• Support daily dealership operations as needed

What We're Looking For

• Strong communication skills (phone and in-person)
• Professional, friendly, and customer-focused attitude
• Basic computer skills and ability to learn dealership systems
• Organized and detail-oriented
• Reliable with a strong work ethic
• Flexible schedule (including evenings and Saturdays)
• High School Diploma or GED required

Equal Opportunity Employer

Hertrich Family of Dealerships is committed to a diverse, inclusive, and drug‑free workplace.