Customer Support Specialist 2

HVW Recruiting; Diller (NE); Remote; USD 17,000 - 21,000; Full time

Benefits offered by this job

100% remote

Flexible schedule

Performance-based pay increases

Job summary

HVW Recruiting is seeking Remote Customer Service Reps to answer calls from donors and everyday people who need to be heard, all from your home office.

You will handle inquiries, input data into our system, and help customers feel supported, with performance-based pay increases and a certifiable start.

Requirements include a high school diploma, a quiet workspace, reliable internet, and proficiency with Windows; schedule flexibility including evenings and weekends.

Qualifications

• High school diploma or equivalent.
• Quiet workspace with reliable internet.
• Proficiency with Windows and general computer use.
• Flexible schedule including evenings/weekends.

Responsibilities

• Answer inbound calls and make follow-up outbound calls.
• Help customers with questions, concerns, and support.
• Accurately input customer information into our system.
• Follow up to ensure customer satisfaction.
• Meet performance goals for growth potential.

Skills

Customer service

Communication

Education

High school diploma or equivalent

Tools

RAM requirement 8 GB

Dual monitors (recommended)

Headset (USB)

Wired internet connection

Job description

Want to work from home , earn $12–$15/hr , and make a real difference every day?

We’re hiring Remote Customer Service Reps to answer calls from kind-hearted donors and everyday people who just need to be heard. You’ll help them feel supported, appreciated, and taken care of — all from the comfort of your home office (or kitchen table!).

What You’ll Do:

• Answer inbound calls and make follow-up outbound calls
• Help customers with questions, concerns, and support
• Accurately input customer information into our system
• Follow up with care to ensure customer satisfaction when needed
• Consistently meet performance goals for growth potential

Requirements

• High school diploma or equivalent
• A quiet, organized workspace and reliable internet
• Proficiency with Windows and general computer use
• Flexible schedule availability, including evenings/weekends (set your own schedule)

Technology Requirements (MANDATORY to begin work):

• Minimum 8 GB RAM, ( 16 GB is ideal)
• Dual monitors recommended (not required at time of application)
• USB noise-canceling headset (not required at time of application)
• Hardwired internet connection (not required at time of application)
• 100% remote and skip the commute
• Set your own schedule
• Earn $12–$15/hr upon successful certification
• Performance-based pay increases
• Join a positive, supportive virtual team