Customer Support Specialist

ByteStream Solutions; Washington (District of Columbia); On-site; USD 61,000 - 96,000; Full time

Benefits offered by this job

Four-day flex week

Coaching: Cultural Awareness

Job summary

ByteStream Solutions is hiring a Customer Support Specialist to own the full sales cycle from first touch to close in Washington, DC. The role blends a $61,000 - $96,000 pay range with autonomy to shape facilitation work and a team that grows together.

You will build the DC pipeline, qualify effectively, and engage at local networking events. Expect coaching to deepen cultural awareness and a four-day flex week option as part of the package.

Qualifications

• 1+ years hands-on experience in a sales/marketing role.
• Strong listening skills and ability to empathize with customers.
• Proven multitasking ability without sacrificing quality.
• Experience mentoring or supporting junior teammates.

Responsibilities

• Build Washington, DC pipeline by coordinating campaign calendar year-round.
• Qualify opportunities to ensure junior team pursues real deals.
• Attend Washington, DC networking events to enable follow-ups.
• Script webinars to fill the top of the funnel for sales/marketing.
• Grow the company’s footprint through earned introductions and initiatives.
• Aim to beat prior quarterly revenue while maintaining pipeline health.

Skills

Adaptability

Sales experience

Active listening

Multitasking

Mentoring

Job description

As a Customer Support Specialist on our boldly-pragmatic go-to-market team, you will own the full sales cycle from first touch to close. This role blends $61,000 - $96,000 pay with the autonomy to shape Facilitation work and a team that grows together.

Key Responsibilities

• Build the campaign calendar that keeps Washington, DC pipeline full year-round
• Qualify hard, so the junior team only chases real money
• Show up at Washington, DC networking nights with a reason to follow up
• Script the webinar that fills the sales marketing top of funnel
• Grow ByteStream Solutions's deadline-driven footprint one earned introduction at a time
• Beat last quarter's $61,000 - $96,000 number without burning the pipeline

What You'll Bring

• Adaptability and resilience when facing shifting requirements
• Around 1+ years of hands-on experience in a sales marketing role
• The kind of listening that makes the other person feel heard
• Strong multitasking ability without sacrificing quality
• Demonstrated capacity to mentor or support junior teammates
• 1 years that taught you which corners can be cut
• A steady hand when three priorities all claim to be number one

ByteStream Solutions took a tired corner of the sales marketing world and rebuilt it, brick by brick, from a small office in Washington, DC. We build psychological safety the boring way: by actually following through on what we say.

At ByteStream Solutions, you'll find $61,000 - $96,000, a four-day flex week option, and ongoing coaching to deepen your Cultural Awareness skills.

Still hiring, still current, still waiting for someone like you.