Customer Support Specialist

Property Plus Group; Portland (ME); Sur place; USD 43 000 - 69 000; Plein temps

Avantages offerts par ce poste

Benefits plan

Mentorship

Flexible location

Résumé du poste

Property Plus Group in Portland, ME is seeking a Customer Support Specialist with at least 1 year of ticket management or customer support experience. You will frame ROI data for a CFO and help defend budgets with data-driven insights.

Join a team that rewards initiative with real ownership, mentorship, and a benefits plan. The role offers the flexibility to live in Portland and contribute to growth as products launch in ME.

Qualifications

• 1 year of ticket management or customer support experience.
• Ability to interpret ROI data and defend budgets.

Responsabilités

• Frame ROI data a Portland, ME CFO can defend internally.
• Report on attribution and ROI to inform budget cycle.
• Close the loop between ad spend and revenue, dollar for dollar.
• Segment audiences and personalize outreach to lift response rates.
• Lead go-to-market efforts for products launching in ME.
• Sell the problem-solving roadmap, not just today's features.
• Carry the brand voice into every outreach.

Connaissances

Analytical skills

Problem solving

Adaptability

Discretion

Description du poste

Bring 1 years of Ticket Management experience to a Customer Support Specialist role that rewards initiative with real ownership. We offer $43,000 - $69,000, a clear growth track, and a team where your 1 years of experience genuinely move the needle.

Key Responsibilities

• Frame the data-honest ROI a Portland, ME CFO can defend internally
• Report on attribution and channel ROI to inform the $43,000 - $69,000 budget cycle
• Close the loop between ad spend and revenue, dollar for dollar
• Segment audiences and personalize outreach to lift response rates
• Lead hardworking go-to-market efforts for products launching in ME
• Sell the problem-solving roadmap, not just today's feature set
• Carry the brand voice into every cold call and every caption

What You'll Bring

• Strong analytical and problem-solving capabilities
• Sound instincts for reading a room you've never been in before
• Comfort being measured against a clear junior bar
• Professionalism, integrity, and discretion with sensitive information

Property Plus Group began as a side project in Portland and grew into the nimble platform thousands of sales marketing users now rely on. We protect Fridays for learning, so spend them chasing Ticket Management or Technical Support, your call.

The package is honest: $43,000 - $69,000, a benefits plan that works, mentorship that lasts, and the flexibility to live in Portland, ME.

Right this second, the Customer Support Specialist opening at Property Plus Group is taking resumes.