Customer Support Specialist

Filetwigbay; Bangor (ME); Sur place; USD 57 000 - 83 000; Plein temps

Avantages offerts par ce poste

Mentorship program

Contract work schedule

Competitive salary

Résumé du poste

Property Solutions Group in Bangor, ME seeks a Customer Support Specialist to drive empathy-driven service and revenue‑oriented outreach. The role leverages Five9 to engage clients, with mentorship for the mid-level leader you become tomorrow.

This is a locally anchored position with a contract schedule offering growth within a client‑focused team. The company promotes transparency and steady upward room, matching 5 years of experience and empathy with a clear path to a salary range of

Qualifications

• Empathy and follow-through are essential for customer-focused roles.
• Ability to multitask in a deadline-driven environment.
• Strong listening and communication skills.

Responsabilités

• Build territory plans that maximize coverage across Bangor, ME
• Represent Property Solutions Group at trade shows, conferences, and local networking events
• Keep the messaging consistent from Bangor, ME billboards to cold DMs
• Keep a finger on competitor pricing across ME
• Develop and execute multi-channel campaigns that drive qualified leads for Property Solutions Group
• Coach the Customer Support Specialist team off discounting and onto value selling

Connaissances

Empathy

Follow-through

Multitasking

Communication

Listening

Leadership

Outils

Five9

Description du poste

The brands that win in ME obsess over Help Scout, and Property Solutions Group is staffing this Customer Support Specialist role to do exactly that. Match 5 years and Empathy to this Bangor job and you unlock $57,000 - $83,000, a contract schedule, and steady upward room.

Key Responsibilities

• Build territory plans that maximize coverage across Bangor, ME
• Represent Property Solutions Group at trade shows, conferences, and local networking events
• Keep the messaging consistent from Bangor, ME billboards to cold DMs
• Keep a finger on competitor pricing across ME
• Develop and execute multi-channel campaigns that drive qualified leads for Property Solutions Group
• Coach the Customer Support Specialist team off discounting and onto value selling

What You'll Bring

• Proven follow-through, measured in shipped things rather than good intentions
• Empathy fundamentals plus the Goal Setting polish clients notice
• Strong multitasking ability without sacrificing quality
• Experience thriving in a purpose-led, deadline-driven setting like Property Solutions Group
• Enough QA Monitoring to be dangerous, enough Five9 to be trusted
• 3 or more years steering sales marketing projects end to end
• The kind of listening that makes the other person feel heard

Our Bangor, ME headquarters is home to a client-focused group of builders, designers, and problem-solvers at Property Solutions Group. Transparency is a habit, so roadmaps, tradeoffs, and even mistakes get shared openly.

The offer rewards both ends, $57,000 - $83,000 for your Five9 today and mentorship for the mid-level leader you become tomorrow.

Candidates are being contacted promptly as part of our active search.