Customer Support & ROI Impact Specialist

Property Plus Group; Portland (ME); Sur place; USD 43 000 - 69 000; Plein temps

Avantages offerts par ce poste

Benefits plan

Mentorship

Flexible location

Résumé du poste

Property Plus Group in Portland, ME is seeking a Customer Support Specialist with at least 1 year of ticket management or customer support experience. You will frame ROI data for a CFO and help defend budgets with data-driven insights.

Join a team that rewards initiative with real ownership, mentorship, and a benefits plan. The role offers the flexibility to live in Portland and contribute to growth as products launch in ME.

Qualifications

• 1 year of ticket management or customer support experience.
• Ability to interpret ROI data and defend budgets.

Responsabilités

• Frame ROI data a Portland, ME CFO can defend internally.
• Report on attribution and ROI to inform budget cycle.
• Close the loop between ad spend and revenue, dollar for dollar.
• Segment audiences and personalize outreach to lift response rates.
• Lead go-to-market efforts for products launching in ME.
• Sell the problem-solving roadmap, not just today's features.
• Carry the brand voice into every outreach.

Connaissances

Analytical skills

Problem solving

Adaptability

Discretion

Description du poste

Property Plus Group in Portland, ME is seeking a Customer Support Specialist with at least 1 year of ticket management or customer support experience. You will frame ROI data for a CFO and help defend budgets with data-driven insights.

Join a team that rewards initiative with real ownership, mentorship, and a benefits plan. The role offers the flexibility to live in Portland and contribute to growth as products launch in ME.