Customer Support Specialist

Entertainment Partners Inc; Las Vegas (NV); On-site; USD 82,000 - 120,000; Full time

Benefits offered by this job

Mentorship program

Benefits and growth opportunities

Job summary

KPMG in Las Vegas seeks a Customer Support Specialist who can rewrite the traditional script into value-driven interactions. The role emphasizes strategic stakeholder engagement, mentorship, and active pipeline management in a dynamic, temp-to-perm environment.

Compensation ranges from $82,000 to $120,000 annually, with mentorship, benefits, and growth opportunities. This position reflects KPMG’s emphasis on senior-level leadership within the NV sales marketing function.

Qualifications

• Experience translating Active Listening complexity for a non-technical audience.
• Empathy that makes feedback land softly.
• Patience to mentor without taking over the keyboard.
• Craft-focused problem-solving that doesn’t wait for permission.

Responsibilities

• Coach the Customer Support Specialist team off discounting and onto value selling.
• Prospect via cold calls, emails, and social selling to fill the temporary pipeline.
• Mentor junior reps on outreach cadence and objection handling.
• Talk numbers with finance, then talk vision with prospects.
• Track pipeline performance and report results to leadership each week.
• Design landing pages and conversion funnels that turn traffic into customers.
• Chase down warm referrals before competitors in Las Vegas get the call.
• Build the Customer Retention report leadership checks before the NV review.

Skills

Active listening

Empathy

Mentoring

Problem solving

Job description

A Customer Support Specialist who only follows the script will be bored at KPMG; we want the one who rewrites it for NV. Here $82,000 - $120,000 buys not just your time but a stake in the sales marketing work, the kind KPMG trusts senior people to steer.

Key Responsibilities

• Coach the Customer Support Specialist team off discounting and onto value selling
• Prospect via cold calls, emails, and social selling to fill the temporary pipeline
• Mentor junior reps on outreach cadence and objection handling
• Talk numbers with finance, then talk vision with prospects
• Track pipeline performance and report results to leadership each week
• Design landing pages and conversion funnels that turn traffic into customers
• Chase down warm referrals before competitors in Las Vegas get the call
• Build the Customer Retention report leadership checks before the NV review

What You'll Bring

• Experience translating Active Listening complexity for a non-technical audience
• The kind of empathy that makes hard feedback land softly
• The patience to mentor without taking over the keyboard
• Craft-focused problem-solving that doesn't wait for permission

Out of a converted warehouse in Las Vegas, KPMG has quietly grown into a mission-soaked force shaping how sales marketing gets done. Our Las Vegas office prizes the quiet contributor who makes everyone around them measurably better.

Get $82,000 - $120,000, get a mentor, get benefits, and get the freedom to grow your Customer Feedback Analysis without anyone watching the clock.

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