Customer Support Specialist

Egreenservices; Irvine (CA); On-site; USD 133,000 - 182,000; Full time

Job summary

Meta in Irvine, CA seeks a Customer Support Specialist to drive full-cycle engagement and close deals. You will operate in a fast-paced environment, owning the funnel from first contact to close.

Bring senior-level experience in a full-time role, sharp analytical skills, and a bias for action. Success hinges on rapid, data-driven decisions and proactive relationship building.

Qualifications

• Senior-level experience in a full-time role.
• Strong analytical and problem-solving capabilities.
• Eagerness to take ownership and run with new responsibilities.
• Comfort with a fast-paced Meta environment.
• Experience with Salesforce or similar CRM platforms helpful.

Responsibilities

• Prospect via cold calls, emails, and social selling to fill the full-time pipeline.
• Own the funnel from first click to closed-won, top to bottom.
• Test three subject lines, kill two, scale the winner.
• Set the weekly cadence that keeps Meta reps accountable.
• Keep the messaging consistent from Irvine, CA to cold DMs.
• Conduct market research to uncover trends shaping the sales marketing space.

Skills

Senior level experience

Full-time role

Analytical thinking

Ownership mindset

Sales/CRM familiarity

Job description

If you live for the thrill of closing deals and building relationships, this Customer Support Specialist opening is built for you. Think of it less as a job and more as a $133,000 - $182,000 bet Meta is placing on your 6 years and your judgment.

Key Responsibilities

• Prospect via cold calls, emails, and social selling to fill the full-time pipeline
• Own the funnel from first click to closed-won, top to bottom
• Test three subject lines, kill two, scale the winner
• Set the weekly cadence that keeps Meta reps accountable
• Keep the messaging consistent from Irvine, CA billboards to cold DMs
• Conduct market research to uncover trends shaping the sales marketing space

What You’ll Bring

• Comfort with a Meta pace that rarely sits still
• Comfort being accountable for a quick-to-ship outcome in a full-time role
• Strong analytical and problem-solving capabilities
• Eagerness to take ownership and run with new responsibilities
• Experience at the senior level inside a full-time role

Meta has become the bias-to-action name sales marketing buyers across CA bring up when someone asks who actually knows Salesforce Service Cloud. At Meta feedback has a short half-life, delivered close to the moment it can still help.

Pair your Salesforce Service Cloud with our $133,000 - $182,000, our mentors, our benefits, and our flexible Irvine, CA culture, and the math works in your favor.