Customer Support Specialist

Motion Recruitment; Greensburg (Westmoreland County); On-site; USD 40,000 - 50,000; Full time

Job summary

A client support firm in Westmoreland County, Greensburg, is seeking a motivated Client Support Associate. Responsibilities include troubleshooting, managing technical issues, and providing excellent client support. Candidates should possess 1–3 years of technical support and customer service experience. The ideal environment is fast-paced and requires teamwork and flexibility in work schedules. This is a unique opportunity for those passionate about technology and support.

Qualifications

• 1–3 years of related work experience or equivalent.
• 1–3 years of customer service experience.
• 1–3 years of technical support experience.

Responsibilities

• Identify, manage, escalate, and resolve technical issues.
• Install and configure software, print drivers, and utilities.
• Provide technical support to clients.

Skills

Troubleshooting

Technical Support

Customer Service

Teamwork

Flexibility

Job description

💼 About the Role:

We are looking for a motivated Client Support Associate to join our team! In this role, you’ll be responsible for identifying, managing, and resolving technical issues while providing excellent support to clients. If you enjoy troubleshooting and working in a fast-paced environment, this could be a great fit for you!

• 🔍 Identify, manage, escalate, and resolve technical issues
• 💻 Install and configure software, print drivers, and utilities
• 🧩 Troubleshoot software, hardware, and network-related issues
• 📊 Monitor systems, identify problems, and take corrective action
• 🤝 Provide technical support to clients (US Foods)
• 🧑 💼 1–3 years of related work experience (or equivalent)
• 📞 1–3 years of customer service experience
• 🤝 Ability to work in a team environment
• ⏰ Flexibility with work schedules
• 💡 1–3 years of technical support experience
• 🖨️ Experience troubleshooting desktops, printers, and laptops