Customer Support Specialist

Pecan Valley Mh-Mr Region; Granbury (TX); On-site; USD 19,000 - 21,000; Full time

Job summary

Pecan Valley Mh-Mr Region in Granbury, TX is seeking a full-time records assistant to maintain consumer records with HIPAA compliance and confidentiality. Responsibilities include data entry, document handling, and file maintenance.

The role requires a high school diploma or GED, good typing and spelling skills, and some medical records experience. A Texas driver’s license and clean driving record are preferred.

Qualifications

• High school diploma or GED required.
• Must be at least 18 years old.
• Texas driver’s license required.
• Excellent typing and spelling skills needed.
• Some experience in medical records preferred.

Responsibilities

• Compile and check documents for accuracy.
• Transport documents as needed.
• Maintain files and records.
• Answer inquiries regarding policies and procedures.
• Assist the public and staff in filling out records request forms.
• File and stock supplies, forms, and records.
• May perform data entry and retrieval.
• May deliver or pick up documents, supplies, or materials.
• Check quantity and quality of items.
• Arrange for repairs and services as required.
• Perform related work as assigned.

Skills

Typing

Spelling

Medical records experience

Bookkeeping

Education

High School Diploma or GED

Job description

Job Details

• Job Location: Granbury Clinic - Granbury, TX 76048
• Position Type: Full Time
• Education Level: High School / GED
• Salary Range: $14.07 - $14.50 Hourly
• Travel Percentage: Regularly
• Job Shift: Day
• Job Category: Entry Level

Responsible for maintenance of consumer records, ensuring compliance with HIPPA & confidentiality rules and regulations.

Duties involve but are not limited to:

• compiling and checking documents for accuracy
• transporting documents
• maintaining files
• answers inquiries regarding policies and procedures
• assists the public and staff in filling out forms for records request
• files and maintains supplies, forms and records
• may perform data entry and retrieval
• may deliver, pick up, or receive documents, supplies, mail, equipment, or materials
• check for quantity and quality
• make arrangements for repairs and services
• Performs related work as assigned.

Qualifications

• Good typing skills required
• Good spelling skills required
• Some experience in medical records
• Bookkeeping skills preferred
• Must be at least 18 years of age
• Have high school diploma or G.E.D.
• Must have a Texas driver’s license
• Must have a good driving record for the past 3 years

PHYSICAL ABILITIES

Must be able to bend, stoop, kneel, crouch, squat, lift at least 25 lbs, reach over head, and sit for an extended period of time.