CUSTOMER SUPPORT SPECIALIST

Midwest Bank; Detroit Lakes (MN); On-site; USD 26,000 - 32,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Life insurance

Long term disability insurance

PTO

Paid Holidays

401K Plan with Employer Match

401K Profit Sharing

Cash Bonus Program

Job summary

Midwest Bank in Detroit Lakes, MN is seeking a Customer Support Specialist to handle customer inquiries about deposit products and services and provide accurate, timely service.

The role includes general office support, clerical tasks, and proactively referring potential customers to personal bankers, lenders and investment representatives.

This full-time position offers a friendly, team-oriented environment with competitive compensation and benefits, including insurance and retirement plans.

Qualifications

• Customer service and phone experience required.
• Strong organizational skills and ability to multitask.
• Excellent interpersonal communication; banking experience preferred.

Responsibilities

• Respond to customer issues with deposit products and services in a timely and accurate way.
• Provide general office support with clerical activities and related tasks.
• Actively provide referrals of potential customers to personal bankers, lenders and investment representatives.

Skills

Customer service

Phone experience

Organizational skills

Multitasking

Interpersonal communication

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

CUSTOMER SUPPORT SPECIALIST

Full-time Regular DETROIT LAKES, DETROIT LAKES, MN, US

3 days ago Requisition ID: 1065

Salary Range: $19.00 To $23.00 Hourly

Midwest Bank is a locally owned, community focused bank committed to building lasting relationships with both our customers and employees by consistently exceeding their expectations. We look for employees who will provide exceptional service and embrace our values of Community, Integrity, Quality, Genuine Care, Teamwork, and Balance. Midwest Bank is seeking a full time Customer Support Specialistto work in its Detroit Lakes, MN office.

Responsibilities in this position to provide excellent service to our customers by responding to customer issues with deposit products and services in a timely and accurate way. Provides general office support with a variety of clerical activities and related tasks. Actively provides referrals of potential customers to personal bankers, lenders and investment representatives.

The ideal candidate for this position will have customer service and phone experience, strong organizational skills, superior ability to multi-task, and great interpersonal communication skills. Banking experience preferred.

Hours of work will be Monday through Friday and occasional Saturdays.

Midwest Bank offers a friendly, team-oriented work environment with a competitive compensation and benefit package. Benefits associated with this full time position include health insurance, dental insurance, life insurance, long term disability insurance, PTO, Paid Holidays, 401K Plan with Employer Match, 401K Profit Sharing, Cash Bonus Program, and more!

Midwest Bank is a locally owned, community focused bank committed to building lasting relationships with both our customers and employees by consistently exceeding their expectations. We look for employees who will provide exceptional service and embrace our values of Community, Integrity, Quality, Genuine Care, Teamwork, and Balance. Midwest Bank is seeking a full time Customer Support Specialistto work in its Detroit Lakes, MN office.

Responsibilities in this position to provide excellent service to our customers by responding to customer issues with deposit products and services in a timely and accurate way. Provides general office support with a variety of clerical activities and related tasks. Actively provides referrals of potential customers to personal bankers, lenders and investment representatives.

The ideal candidate for this position will have customer service and phone experience, strong organizational skills, superior ability to multi-task, and great interpersonal communication skills. Banking experience preferred.

Hours of work will be Monday through Friday and occasional Saturdays.

Midwest Bank offers a friendly, team-oriented work environment with a competitive compensation and benefit package. Benefits associated with this full time position include health insurance, dental insurance, life insurance, long term disability insurance, PTO, Paid Holidays, 401K Plan with Employer Match, 401K Profit Sharing, Cash Bonus Program, and more!

Monday-Friday 8am-5pm, occasional Saturday mornings