CUSTOMER SUPPORT SPECIALIST

ADP, Inc.; Detroit Lakes (MN); On-site; USD 26,000 - 32,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Life insurance

Long term disability insurance

PTO

Paid Holidays

401K Plan with Employer Match

401K Profit Sharing

Cash Bonus Program

and more

Job summary

Midwest Bank in Detroit Lakes, MN is seeking a Customer Support Specialist to join our local branch team. This full-time role focuses on delivering exceptional service by resolving customer issues related to deposit products and banking services, with accurate and timely responses.

Ideal candidates have customer service and phone experience, strong organization, the ability to multitask, and excellent interpersonal skills.

Qualifications

• Experience in customer service or call-center settings.
• Strong communication and interpersonal skills.
• Ability to handle multiple tasks and prioritize effectively.

Responsibilities

• Respond to customer issues with deposit products and services in a timely, accurate manner.
• Provide general office support and clerical tasks.
• Refer potential customers to personal bankers, lenders, and investment representatives.

Skills

Customer service

Phone experience

Organizational skills

multitasking

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

CUSTOMER SUPPORT SPECIALIST

Full-time Regular DETROIT LAKES, DETROIT LAKES, MN, US

2 days ago Requisition ID: 1065

Salary Range: $19.00 To $23.00 Hourly

Midwest Bank is a locally owned, community focused bank committed to building lasting relationships with both our customers and employees by consistently exceeding their expectations. We look for employees who will provide exceptional service and embrace our values of Community, Integrity, Quality, Genuine Care, Teamwork, and Balance. Midwest Bank is seeking a full time Customer Support Specialistto work in its Detroit Lakes, MN office.

Responsibilities in this position to provide excellent service to our customers by responding to customer issues with deposit products and services in a timely and accurate way. Provides general office support with a variety of clerical activities and related tasks. Actively provides referrals of potential customers to personal bankers, lenders and investment representatives.

The ideal candidate for this position will have customer service and phone experience, strong organizational skills, superior ability to multi-task, and great interpersonal communication skills. Banking experience preferred.

Hours of work will be Monday through Friday and occasional Saturdays.

Midwest Bank offers a friendly, team-oriented work environment with a competitive compensation and benefit package. Benefits associated with this full time position include health insurance, dental insurance, life insurance, long term disability insurance, PTO, Paid Holidays, 401K Plan with Employer Match, 401K Profit Sharing, Cash Bonus Program, and more!

Midwest Bank is a locally owned, community focused bank committed to building lasting relationships with both our customers and employees by consistently exceeding their expectations. We look for employees who will provide exceptional service and embrace our values of Community, Integrity, Quality, Genuine Care, Teamwork, and Balance. Midwest Bank is seeking a full time Customer Support Specialistto work in its Detroit Lakes, MN office.

Responsibilities in this position to provide excellent service to our customers by responding to customer issues with deposit products and services in a timely and accurate way. Provides general office support with a variety of clerical activities and related tasks. Actively provides referrals of potential customers to personal bankers, lenders and investment representatives.

The ideal candidate for this position will have customer service and phone experience, strong organizational skills, superior ability to multi-task, and great interpersonal communication skills. Banking experience preferred.

Hours of work will be Monday through Friday and occasional Saturdays.

Midwest Bank offers a friendly, team-oriented work environment with a competitive compensation and benefit package. Benefits associated with this full time position include health insurance, dental insurance, life insurance, long term disability insurance, PTO, Paid Holidays, 401K Plan with Employer Match, 401K Profit Sharing, Cash Bonus Program, and more!

Monday-Friday 8am-5pm, occasional Saturday mornings