Customer Support & Solutions Specialist

Verus Aerospace; Wichita (KS); On-site; USD 30,000 - 40,000; Full time

Job summary

Verus Aerospace is seeking a customer service/order entry professional to respond to inquiries or complaints, coordinate order processing in the ERP system, and ensure customer satisfaction. The role requires understanding company policies and accurate data handling.

The candidate should have a high school diploma or GED, basic computer skills, and good English reading/writing abilities. Responsibilities include following procedures, communicating with customers, and supporting sales efforts as

Qualifications

• Ability to read and write the English language.
• Basic computer navigation and utilization skills.

Responsibilities

• Responds to customer inquiries or complaints regarding company’s products or services and determines best method to resolve issues.
• Loads customer orders into the ERP system and follows up to ensure order accuracy.
• Reports to work on time and follows supervisor instructions; collaborates with coworkers.
• Performs other duties as needed or assigned.

Skills

English proficiency

Education

High school diploma or GED

Job description

Verus Aerospace is seeking a customer service/order entry professional to respond to inquiries or complaints, coordinate order processing in the ERP system, and ensure customer satisfaction. The role requires understanding company policies and accurate data handling.

The candidate should have a high school diploma or GED, basic computer skills, and good English reading/writing abilities. Responsibilities include following procedures, communicating with customers, and supporting sales efforts as