Customer Support & Sales Specialist (B2B, Parts & Rentals)

Paycom; San Antonio (TX); Hybrid; USD 60,000 - 80,000; Full time

Benefits offered by this job

Health, Dental, and Vision Insurance

Paid Time Off and 9 Holidays

401(K) with Company Match

Disability insurance

Life Insurance

FSA or HSA

Referral Bonus Opportunities

Tuition Reimbursement

Job summary

Paycom in San Antonio, TX is seeking a Customer Support Representative to grow revenues in the Parts, Service and Rental Departments by delivering first-class customer service and aligning with equipment sales reps to own the customer.

The role emphasizes post-sale support, account planning, and collaboration with sales to sell PM services, parts, and rentals while maintaining strong customer relationships.

Qualifications

• High School diploma required.
• Strong organizational and customer service abilities.
• Ability to communicate in English (oral and written).

Responsibilities

• Sell PM Service Agreements, Repair Maintenance, Parts and Rental.
• Account Planning and Strategy.
• Territory and account management.
• Work with sales to push more TM&R sales.
• Lead generation on new and used equipment and Warehouse Solutions.

Skills

Customer service

Excel

Conflict resolution

Time management

Education

High School diploma

Tools

Database software

Job description

Paycom in San Antonio, TX is seeking a Customer Support Representative to grow revenues in the Parts, Service and Rental Departments by delivering first-class customer service and aligning with equipment sales reps to own the customer.

The role emphasizes post-sale support, account planning, and collaboration with sales to sell PM services, parts, and rentals while maintaining strong customer relationships.