CUSTOMER SUPPORT REPRESENTATIVE - WORK FROM HOME

Skillsoft; Saratoga (CA); Remote; USD 40,000 - 48,000; Full time

Job summary

A leading company in online learning, Skillsoft is hiring a Customer Support Representative to assist clients remotely. The role involves ensuring client satisfaction, managing communications, and maintaining current course offerings. This opportunity offers competitive pay and a supportive work environment.

Benefits

Medical insurance

Dental insurance

Vision insurance

Paid time off (PTO)

Qualifications

• Excellent communication skills.
• Ability to manage multiple tasks.
• Familiarity with customer service tools and software is a plus.

Responsibilities

• Liaise with clients and ensure their needs are met.
• Route or answer all incoming communication from customers.
• Maintain student database.

Job description

Customer Service / Remote] - Anywhere in U.S. / Up to $48K per year / Medical, dental & vision / PTO - As a Customer Support Rep at Skillsoft, you will : Liaise with clients and ensure their needs are met; Route or answer all incoming communication (email, phone, or other) from customers and clients; Maintain student database; Keep up to date on course / curriculum offerings changes to certification tracks and recommend course orders...Hiring Immediately >

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