Customer Support Representative - Work From Home

California Jobs; Hawthorne (CA); Remote; USD 48,000 - 56,000; Full time

Job summary

A leading company in the e-learning sector is seeking a Customer Support Representative for remote work. The role involves ensuring client satisfaction, updating databases, and managing communications. The company offers a competitive salary of up to $48,000/year and comprehensive benefits including medical and paid time off.

Benefits

Comprehensive medical, dental, and vision benefits

Generous paid time off (PTO)

Immediate hiring with a supportive work environment

Qualifications

• Must be punctual for scheduled work shifts.
• Proficient in using technology for customer support.

Responsibilities

• Liaise with clients to ensure their needs are met.
• Maintain and update the student database.
• Route or answer all incoming communication.

Skills

Communication

Technology usage

Task management

Education

High School Diploma or GED

Job description

Customer Support Representative - Work From Home

Employer Industry: E-Learning and Educational Technology

Why consider this job opportunity:
- Salary up to $48,000 per year
- Comprehensive medical, dental, and vision benefits
- Generous paid time off (PTO)
- Opportunity to work remotely from anywhere in the U.S.
- Immediate hiring with a supportive work environment

What to Expect (Job Responsibilities):
- Liaise with clients to ensure their needs are met
- Route or answer all incoming communication (email, phone, or other) from customers and clients
- Maintain and update the student database
- Stay informed about changes to course and curriculum offerings related to certification tracks
- Recommend course orders based on client needs

What is Required (Qualifications):
- Must be available and punctual for scheduled work shifts
- Minimum educational requirement: High School Diploma or GED
- Strong communication skills, both written and verbal
- Ability to manage multiple tasks effectively
- Proficient in using technology for customer support

How to Stand Out (Preferred Qualifications):
- Experience in customer service or support roles within the educational technology sector
- Familiarity with e-learning platforms and course management systems
- Previous experience in a remote work environment

#CustomerService #RemoteWork #E-Learning #CareerOpportunity #CompetitivePay

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About the company

Notice

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