CUSTOMER SUPPORT REPRESENTATIVE - WORK FROM HOME

Skillsoft; Grandville (MI); Remote; USD 48,000; Full time

Job summary

Skillsoft is seeking a Customer Support Representative for remote work across the U.S. In this role, you will ensure customer needs are met, manage communication, and maintain the student database for various course offerings. Immediate hiring available with benefits including medical and PTO.

Benefits

Medical, dental & vision

PTO

Qualifications

• Experience in customer service roles preferred.
• Ability to maintain a student database.
• Knowledge of course/curriculum management is a plus.

Responsibilities

• Liaise with clients and ensure their needs are met.
• Route or answer all incoming communication from customers.
• Maintain student database and update course offerings.

Skills

Customer liaison

Communication skills

Database management

Job description

Customer Service / Remote] - Anywhere in U.S. / Up to $48K per year / Medical, dental & vision / PTO - As a Customer Support Rep at Skillsoft, you will : Liaise with clients and ensure their needs are met; Route or answer all incoming communication (email, phone, or other) from customers and clients; Maintain student database; Keep up to date on course / curriculum offerings changes to certification tracks and recommend course orders...Hiring Immediately >

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