Customer Support Representative

Clarke Power Services; Wentzville (MO); On-site; USD 34,095 - 48,560; Full time

Benefits offered by this job

Weekly Pay

Medical, Dental, Vision Insurance

401K Savings Plan

Paid Holidays and Vacation

Life and Disability Insurance

Access Perks Discounts

Job summary

Clarke Power Services in Wentzville, Missouri, is seeking a Customer Service Representative to support customer relationships and enhance service quality. This role offers a competitive salary starting at $30 per hour and includes a sign-on bonus of up to $4,000. The ideal candidate will have a strong technician background and excellent data entry skills. Benefits include weekly pay, insurance from the first day, and a 401K plan with company contributions. Join our team and grow your career with us!

Qualifications

• High school diploma or GED required.
• Strong technician background is a must.
• Previous parts experience is a huge plus.

Responsibilities

• Retail focus – Customer Relationship.
• Solicit the sale of new or additional services.
• Handle/resolve service-related concerns.

Skills

Strong Data Entry Skills

Ability to create professional relationships

Strong technician background

Education

High school diploma or GED

Job description

Description

Customer Service Representative

$30 and up (depending upon experience)

Plus Shift Differential Pay!

2nd shift position: Mon-Thurs 3:30pm – 2:00am

Up to $4,000 sign on bonus

When you work with Clarke, you are working with an industry leader! Our Team is currently looking for a Customer Support Representative to keep up our level of commitment to customer service. This is a great opportunity for a knowledgeable service writer representative to apply his or her skills in a company that offers a competitive salary and comprehensive benefits.

ESSENTIAL DUTIES AND RESPONSIBILITIES

include the following. Other duties may be assigned.

• Retail focus – Customer Relationship
• Solicit the sale of new or additional services
• Strong Data Entry Skills
• Utilizes a computer system for updating customers on ongoing repairs in the shop or field, processing service invoices to include warranty claims.
• Communicating with customers in person, over the phone, and using a computer
• Handle/resolve service-related concerns

EDUCATION and/or EXPERIENCE

• High school diploma or general education degree (GED)
• Strong technician background is a must
• Previous Parts experience is a HUGE plus
• ASE certifications strongly encouraged
• Ability to create professional relationships with customers and technicians
• Ability to stay self-motivated
• Driver's License is required
• CDL is a Plus

PHYSICAL and SAFETY REQUIREMENTS

• While performing the duties of this job, the associate will be required to move frequently, stand, walk, and sit. The associate is frequently required to use hands to touch, handle, and feel, and reach with hands and arms. The associate must be able to regularly lift and/or move up to 50lbs and occasionally lift and/or move up to 100lbs with assistance.
• The associate must be able to read and write reports.
• Implement and enforce Health and Safety rules, regulations, policies, procedures, and prescribed instructions.

Why should you apply?

Clarke is over 60 years strong and growing. We provide training, a highly competitive salary, a full benefits package, and an excellent opportunity for career growth. It's a great group of talented and caring people. Our Benefits include:

• Weekly Pay!
• Medical, Dental, Vision Insurance starts the first day of the month after you start!
• Healthcare Savings Account Option with Annual Company Contribution!
• 401K Savings Plan with Company Contribution Every Paycheck!
• Paid Holidays and Vacation!
• Life and Disability Insurance!
• Enjoy FREE Access Perks Discounts on Dining, Travel, Retail, and Other Services across the Country!
• Work with a GREAT Team of people!

Clarke is an Equal Opportunity Employer