Customer Support Representative

Jobtailor; Riverton (WY); On-site; USD 42,000 - 54,000; Full time

Job summary

Jobtailor in Riverton, WY seeks a customer-focused sales associate to represent products and services and engage with customers to assess needs and offer effective solutions.

The role emphasizes strong communication, teamwork, and the ability to handle multiple tasks in a fast-paced store environment, including potential on-site setup and training duties.

Qualifications

• High integrity, loyal, team player.
• Organized and highly motivated.
• Multi-tasking effectively is a must as well as staying organized and able to operate under stress.
• Comfortable using Word and Excel
• Excellent oral and written communication skills
• Outstanding customer service skills
• Strong organizational skills
• Long hours may be required to maximize sales and achieve/surpass annual sales goals
• Pulling a trailer and hauling equipment
• Must have and maintain a clean driving record
• Preferred 1-3 years of Customer Service, with experience selling parts and service department services
• CDL driver's license
• Sales experience

Responsibilities

• Represent and sell products and/or services to existing and new customers in the market area
• Seek to engage with customers, build rapport understand their needs, and offer solutions
• Provide robust customer service with a positive attitude to ensure the highest customer satisfaction
• Customer service may include assisting with on-site machine setup and training customers
• Work as a team player willing to help in any area of the store, between departments, as needed

Skills

Customer service

Sales experience

Multi-tasking

Communication skills

Organizational skills

Team player

Motivated

Positive attitude

Ability to work under stress

Education

CDL Driver's License

Tools

Word

Excel

Job description

• Represent and sell products and/or services to existing and new customers in the market area


• Seek to engage with customers, build rapport understand their needs, and offer solutions


• Provide robust customer service with a positive attitude to ensure the highest customer satisfaction


• Customer service may include assisting with on-site machine setup and training customers


• Work as a team player willing to help in any area of the store, between departments, as needed

Requirements

• High integrity, loyal, team player


• Organized and highly motivated


• Multi-tasking effectively is a must as well as staying organized and able to operate under stress


• Comfortable using Word and Excel


• Excellent oral and written communication skills


• Outstanding customer service skills


• Strong organizational skills


• Long hours may be required to maximize sales and achieve/surpass annual sales goals


• Pulling a trailer and hauling equipment


• Must have and maintain a clean driving record


• Preferred 1-3 years of Customer Service, with experience selling parts and service department services


• CDL driver's license


• Sales experience

Core Competencies

Demonstrates strong customer service skills and sales experience, effectively engaging with customers to understand their needs and provide tailored solutions. Proficient in using Word and Excel, with a focus on organization and multi-tasking in a fast-paced environment.

Highest-signal resume keywords

• Customer Service Skills


• Sales Experience


• CDL Driver's License


• Organizational Skills


• Communication Skills

ATS Optimization Keywords

Hard Skills

• Sales


• Customer Service


• Multi-tasking


• Machine Setup


• Parts Selling

Soft Skills

• Team Player


• High Integrity


• Motivated


• Positive Attitude


• Ability to Work Under Stress

Certifications & Qualifications

• CDL Driver's License

Industry Keywords

• Customer Engagement


• On-site Training


• Equipment Hauling


• Annual Sales Goals

Tools & Technologies

• Word


• Excel