Customer Support Rep-1322459

OLSA Resources, Inc.; Overland Park (KS); On-site; USD 35,000 - 45,000; Full time

Job summary

A staffing firm located in Overland Park, Kansas is seeking an administrative support professional to maintain customer relationships and assist with various clerical duties. The role requires excellent Microsoft Office skills and strong analytical abilities. Ideal candidates will have a typing speed of over 50 words per minute and proficiency in computer navigation. Knowledge of DOT and OSHA regulations is a plus. This position emphasizes attention to detail and effective problem-solving skills.

Qualifications

• Must type above 50 words per minute.
• Computer navigation proficiency above 85%.
• Working knowledge of DOT and OSHA regulations is preferred.

Responsibilities

• Maintain ongoing relationships with customers.
• Provide support and resolve problems for customers.
• Assist in studies to determine customer incentives.

Skills

Strong analytical skills

Problem solving

Time management

Basic research skills

Tools

Microsoft Word

Microsoft Excel

Microsoft Access

Adobe

Job description

Duties may include maintaining ongoing relationships, providing support and resolving problems for customers. Assisting in studies to determine customer incentives and developing and preparing proposals for customer leads. Additional duties may include distributing mail, filing, faxing, copying, and processing forms, typing, preparing reports and auditing documents.

Working knowledge of Microsoft Office (Word, Excel, Access) database systems and Adobe.
Must be able to type ABOVE 50+ NET words per minute.
Computer navigation must be ABOVE 85%+ net proficiency.

Strong analytical, problem solving, basic research and time management skills.
Detailed documentation and accurate records maintenance.
Working knowledge of DOT regulations and OSHA regulations is preferred but not required.