Customer Support Consultant – Put Your Billing & Customer Service Skills to Work

Manpower, Inc.; Westbrook (ME); Hybrid; USD 29,000 - 40,000; Full time

Job summary

Manpower, Inc. in Westbrook, Maine is seeking a Customer Support Consultant to leverage billing and customer service skills in a hybrid, long-term temporary role.

You will handle billing questions, support subscriptions, and maintain accurate records while collaborating with internal teams. The position pays $21.43–$28.57 per hour, follows a Monday–Friday schedule, and offers a stable, professional environment with opportunities to directly impact billing operations and customer satisfaction.

Qualifications

• Excellent data entry and record-keeping skills.
• Ability to explain billing concepts to customers clearly.
• Comfort with multi-channel inquiries (phone and email).

Responsibilities

• Respond to billing inquiries via phone and email to resolve issues.
• Process contracts, credits, and account updates with accuracy.
• Research discrepancies and coordinate with internal teams.

Skills

Attention to detail

Customer service

Communication skills

Analytical thinking

Job description

Customer Support Consultant – Put Your Billing & Customer Service Skills to Work

• Reference Number: 5900608
• Published Date: 09/30/2026
• Job Type: Temporary
• Industry: Administration and Support
• Hours: Full Time

Pay Rate: $21.43-$28.57 per hour

Schedule: Monday-Friday, 8:00 AM-5:00 PM

Assignment Length: Long-term temporary assignment (anticipated 1 year)

Are you a customer service professional with strong communication and analytical skills? Our client is seeking Customer Support Consultants to join their team in Westbrook. This is an excellent opportunity to secure a stable, long-term assignment with a respected organization offering a collaborative environment and opportunities to make a direct impact. These positions pay $21.43-$28.57 per hour and are anticipated to last approximately one year.

This is a hybrid, customer-facing billing support role where you'll play a key part in ensuring accurate billing, supporting subscription-based services, resolving customer inquiries, and maintaining critical records. You'll work cross-functionally with internal teams while helping customers navigate billing questions and account updates.

Typical daily duties:

• Respond to customer inquiries regarding billing, invoices, subscriptions, account updates, and service-related questions via phone and email
• Process contracts, billing adjustments, credits, cancellations, invoice corrections, and customer account updates while maintaining accurate records
• Research and resolve invoice discrepancies, track customer-facing activities, and collaborate with internal departments to support billing operations and compliance requirements

What we’re looking for:

• Strong attention to detail, data entry proficiency, and excellent organizational skills with the ability to multitask and work independently
• Exceptional customer service and communication skills, including the ability to build rapport, handle challenging billing conversations, and explain complex information to technical and non-technical audiences
• Strong analytical and problem-solving abilities with experience investigating issues, resolving discrepancies, and adapting to changing responsibilities and processes

Job ID: 5900608