Customer Support & Billing Coordinator

Titan America; Deerfield Beach (FL); On-site; USD 45,000 - 60,000; Full time

Job summary

Titan America, located in Deerfield Beach, Florida, is hiring a Customer Support Coordinator. This role requires 2-3 years of administrative experience, an Associates or Bachelor’s degree preferred, and strong skills in customer service and communication. Responsibilities include managing customer accounts, resolving billing issues, and using software like SAP. Candidates must be proactive and able to work well under pressure. Titan America values diversity and encourages all qualified applicants to apply.

Qualifications

• 2-3 years administrative experience with a preference for higher education.
• Experience in customer service or accounting in a sales environment.
• Strong computer skills, especially with Microsoft Office applications.

Responsibilities

• Communicate with customers and support the sales team.
• Manage customer accounts and resolve billing issues.
• Utilize software for scheduling and reporting tasks.

Skills

Customer Service

Analytical Skills

Communication Skills

Problem Solving

Time Management

Organizational Skills

Education

2-3 years administrative experience

Associates Degree/Bachelor’s Degree preferred

Tools

SAP

Microsoft Office

Excel

Word

PowerPoint

Job description

Titan America, located in Deerfield Beach, Florida, is hiring a Customer Support Coordinator. This role requires 2-3 years of administrative experience, an Associates or Bachelor’s degree preferred, and strong skills in customer service and communication. Responsibilities include managing customer accounts, resolving billing issues, and using software like SAP. Candidates must be proactive and able to work well under pressure. Titan America values diversity and encourages all qualified applicants to apply.