Customer Success & Billing Coordinator

Titan America LLC; Deerfield Beach (FL); On-site; USD 40,000 - 60,000; Full time

Job summary

Titan America LLC, located in Deerfield Beach, Florida, is hiring a Customer Support Coordinator. This key role involves providing administrative support to ensure outstanding customer service, managing invoices, and liaising with the sales and logistics teams.

The ideal candidate must possess 2-3 years of administrative experience and will be proficient in SAP and Microsoft Office. Strong analytical, communication, and customer service skills are essential for success in this role.

Qualifications

• 2-3 years administrative experience required.
• Strong customer service experience ideally in a sales environment.
• Ability to solve problems with minimal supervision.

Responsibilities

• Communicate and follow up with customers and sales team.
• Manage all aspects of customer accounts including billing issues.
• Utilize SAP and create reports for internal customers.

Skills

Customer Service or accounting-related experience

Analytical and communication skills

Strong computer skills (Microsoft Office, Excel, Word, PowerPoint, Oracle or SAP)

Problem-solving abilities

Team concept skills

Education

Associate’s degree/Bachelor’s degree

Tools

SAP

JWS

Job description

Titan America LLC, located in Deerfield Beach, Florida, is hiring a Customer Support Coordinator. This key role involves providing administrative support to ensure outstanding customer service, managing invoices, and liaising with the sales and logistics teams.

The ideal candidate must possess 2-3 years of administrative experience and will be proficient in SAP and Microsoft Office. Strong analytical, communication, and customer service skills are essential for success in this role.