Customer Support Associate - Work From Home

California Jobs; Red Bluff (CA); Remote; USD 10,000 - 60,000; Full time

Job summary

A leading company in the fantasy sports and gaming industry is looking for a Customer Support Associate to work from home. In this role, you will address customer inquiries and provide technical support, while enjoying a flexible work schedule and opportunities for career advancement.

Benefits

Flexible remote work opportunity

Opportunity for career advancement

Supportive work environment

Qualifications

• Must be available and punctual for scheduled work shifts.
• Exceptional phone and listening skills required.
• Strong written and verbal communication skills.
• Ability to troubleshoot technical issues effectively.

Responsibilities

• Address customer inquiries and concerns promptly and professionally.
• Communicate effectively through email, chat, and phone calls.
• Document and escalate customer feedback and issues.

Skills

Phone Skills

Listening Skills

Written Communication

Verbal Communication

Technical Troubleshooting

Job description

Customer Support Associate - Work From Home

Employer Industry: Fantasy Sports and Gaming

Why consider this job opportunity:
- Salary up to $20 per hour
- Immediate hiring with a fast onboarding process
- Opportunity for career advancement within the organization
- Flexible remote work opportunity available anywhere in the U.S.
- Supportive and collaborative work environment
- Chance to make a positive impact on customer satisfaction

What to Expect (Job Responsibilities):
- Address customer inquiries and concerns promptly and professionally
- Communicate effectively with customers through various channels such as email, chat, and phone calls
- Troubleshoot technical issues and provide solutions to customers
- Document and escalate customer feedback and issues to the appropriate departments
- Maintain a positive and empathetic attitude towards customers while providing exceptional service

What is Required (Qualifications):
- Must be available and punctual for scheduled work shifts
- Exceptional phone and listening skills
- Strong written and verbal communication skills
- Ability to troubleshoot technical issues effectively
- Willingness to continuously update knowledge of products and company policies

How to Stand Out (Preferred Qualifications):
- Previous experience in customer service or support roles
- Familiarity with fantasy sports or gaming industry
- Experience with communication through multiple channels (email, chat, phone)

#FantasySports #CustomerService #RemoteWork #CareerOpportunity #TechnicalSupport

We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately.
We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.

About the company

Notice

Talentify is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.

Talentify provides reasonable accommodations to qualified applicants with disabilities, including disabled veterans. Request assistance at [e-mail] or 407-000-0000.

Federal law requires every new hire to complete Form I-9 and present proof of identity and U.S. work eligibility.

An Automated Employment Decision Tool (AEDT) will score your job-related skills and responses. Bias-audit & data-use details: www.talentify.io/bias-audit-report . NYC applicants may request an alternative process or accommodation at [e-mail] or 407-000-0000.