Customer Support Associate - Work from Home - Overland Park, KS

Anomaly Squared Inc.; Overland Park (KS); Remote; USD 10,000 - 60,000; Full time

Job summary

Anomaly Squared Inc. is looking for At-Home Contact Center Specialists to join a fun and laid back team. This role involves both inbound and outbound telephone communication, helping clients with appointment scheduling, insurance lead qualification, and medical services. With a supportive environment, employees can thrive in their personal and professional growth. Benefits include remote work options and full-time employee benefits after a probationary period.

Benefits

Remote work

Remote training

Medical, Dental, Vision after 90 days

401(k) after 90 days

PTO after 6 months

Qualifications

• Excellent verbal and written communication skills are mandatory.
• Ability to adapt in a fast-changing environment.
• Owns a suitable computer at home.

Responsibilities

• Qualifying callers for programs, products, or services through calls.
• Responsible for appointment scheduling and medical recruitment.

Skills

Communication

Adaptability

Product Knowledge

Knowledge of Windows OS

Education

High School Diploma or GED

Tools

Windows 10

Job description

Anomaly Squared is growing again and if you’re looking to join a fun, laid back environment that provides opportunities for personal and professional growth, please consider applying. A² is an innovative customer contact center that offers a launching point for all employees to advance on their career path.

Position Description:

We are seeking At-Home Contact Center Specialists available to work Full-time or Part-time. You would be responsible for qualifying callers for programs, products or services that our clients offer through outbound and inbound calls, including but not limited to, Appointment Scheduling, Insurance Lead Qualification, Patient Recruitment, and Medical Appointment Setting. We work with some of the best and most recognized companies in their industries, so professionalism and excellent communication skills are a must!

Wage:

$10.00 per hour ($7.25 per hour during training)

• High School Diploma or GED is required
• Great Verbal and Written Communication Skills
• Working Knowledge of Windows Based Operating Systems including Google Chrome
• Can Demonstrate Product Knowledge once Nesting Period is Complete
• Ability to Adapt in a Fast-Changing Environment
• Own a computer at home (CANNOT be a Chromebook, Notebook, or MacBook) that meets these minimum workstation requirements.Processor:Intel Core i5 2.1GHzor better orAMD equivalent (Ryzen 5 or better), Operating System:Windows10(32-bit / 64-bit) or higher,RAM:8GB or more.
• Webcam
• High speed internet access withdownload speed of at least 100 and upload speed of at least 10.
• Must have a desk/workstation in a quiet workspace
• Must be able to attend a full 2-weekMANDATORYvirtual training Monday-Friday 9am-5pm EST (8am-4pm CST).

Employment BENEFITS:

Remote work.

Remote training.

For Full-time employees ONLY:

Medical, Dental, Vision, STD, LTD, Life and AD&D after 90-day probationary period if elected.

401(k) after 90-day probationary period if elected.

PTO after 6 months of employment.

NOTE: We are accepting online applications only. Unfortunately, there is no time available to handle additional phone call inquiries for the limited number of spaces we have open.

Anomaly Squared is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin.