Customer Support & Analytics Analyst

Lewisburg Container; Vandalia (OH); On-site; USD 42,000 - 56,000; Full time

Job summary

Lewisburg Container in Vandalia, OH is seeking a Customer Support Analyst to transform customer data into actionable insights and support daily operations, including data entry, reporting, and coordinating shipments.

You will interact with production teams, management and customers, maintain spreadsheets, run reports, and ensure accurate documentation; forklift duties may be required as part of warehouse support.

Qualifications

• High school diploma or GED required; manufacturing experience preferred.
• Data-entry experience and computer literacy essential.
• Experience in corrugated box industry is a plus.

Responsibilities

• Communicate effectively with production staff, management and customers.
• Enter data into systems, print production orders and maintain spreadsheets.
• Generate and review reports; maintain and manage shipping paperwork.
• Drive a forklift when needed and perform related warehouse duties.

Skills

Communication

Data entry

Education

High school diploma or GED

Tools

Microsoft Office

Supply Connect

TMS

TMC

Job description

Lewisburg Container in Vandalia, OH is seeking a Customer Support Analyst to transform customer data into actionable insights and support daily operations, including data entry, reporting, and coordinating shipments.

You will interact with production teams, management and customers, maintain spreadsheets, run reports, and ensure accurate documentation; forklift duties may be required as part of warehouse support.