Customer Supply Chain Specialist: Drive Delivery Excellence

Lactalis USA; Londonderry (NH); On-site; USD 50,000 - 75,000; Full time

Benefits offered by this job

Comprehensive Total Rewards Program

Paid Time Off from day one

Education Reimbursement

Job summary

Lactalis USA is seeking a Customer Supply Chain Specialist in Londonderry, NH. This role involves managing the order life cycle from creation to delivery, ensuring accuracy and policy adherence. You will communicate with customers to track order fulfillment and resolve any issues promptly.

The ideal candidate has a Bachelor's Degree in Supply Chain Management or Business, along with 3-5 years of customer service experience. Strong Excel and communication skills are essential. Join Lactalis and significantly contribute to our customer service excellence.

Qualifications

• Three to five years' experience in Customer Service/order management within a manufacturing environment preferable.
• Must possess strong communication skills.
• Ability to adapt in a changing work environment.

Responsibilities

• Manage the order life cycle from creation through delivery.
• Identify internal opportunities to improve service to customers.
• Communicate with customers by tracking order fulfillment.
• Resolve customer questions and problems professionally.

Skills

Customer service

Order management

Excel skills

Communication

Teamwork

Education

Bachelor's Degree in Supply Chain Management or Business

Tools

SAP

Microsoft Word

Excel

Job description

Lactalis USA is seeking a Customer Supply Chain Specialist in Londonderry, NH. This role involves managing the order life cycle from creation to delivery, ensuring accuracy and policy adherence. You will communicate with customers to track order fulfillment and resolve any issues promptly.

The ideal candidate has a Bachelor's Degree in Supply Chain Management or Business, along with 3-5 years of customer service experience. Strong Excel and communication skills are essential. Join Lactalis and significantly contribute to our customer service excellence.