Customer Solutions Analyst: Supply Chain Insights & Partnerships

Lactalis US Yogurt, Inc.; Minnetonka (MN); On-site; USD 65,000 - 90,000; Full time

Job summary

Lactalis US Yogurt, Inc. is seeking a Customer Solutions Analyst based in Londonderry, NH or Minneapolis, MN.

You will deliver customer insights and actionable supply chain solutions through strong partnerships with strategic customers, sales teams, and internal stakeholders. You will leverage analytical tools, data, and cross-functional collaboration to identify operational gaps and design sustainable solutions that improve efficiency, reduce supply chain costs, and support profitable growth.

Qualifications

• Associate’s Degree or equivalent experience (5 years) required. Bachelor’s degree in business preferred.
• 3+ years of analytical, operational, or customer-facing experience in a manufacturing or supply chain context.
• Strong computer skills including Word, Excel, and Access; strong written and verbal communication.

Responsibilities

• Utilize analytical tools, systems, data, and reports to identify service improvements, supply chain initiatives, and cost-saving opportunities with strategic customers.
• Develop collaborative supply chain partnerships with customers to maximize growth opportunities and competitive advantage.
• Lead the development of value-added supply chain services that improve order profiles, distribution efficiency, forecast accuracy, and order fill rates.
• Partner with customers and internal teams to align and improve KPIs across demand planning, operations, manufacturing, supply chain, and sales.
• Develop and lead analytical reporting initiatives that identify, quantify, and track improvement opportunities.
• Identify scalable customer solutions and partner with Sales, Distribution, Transportation, Finance, and Supply Chain Planning to implement multi-customer initiatives.

Skills

Analytical thinking

Cross-functional teamwork

Data interpretation

Communication skills

Negotiation

Education

Associate’s Degree or equivalent

Bachelor’s degree in business preferred

Tools

Excel

Access

Job description

Lactalis US Yogurt, Inc. is seeking a Customer Solutions Analyst based in Londonderry, NH or Minneapolis, MN.

You will deliver customer insights and actionable supply chain solutions through strong partnerships with strategic customers, sales teams, and internal stakeholders. You will leverage analytical tools, data, and cross-functional collaboration to identify operational gaps and design sustainable solutions that improve efficiency, reduce supply chain costs, and support profitable growth.