Customer Supply Chain Manager

Somafina; Lindon (UT); On-site; USD 85,000 - 120,000; Part time

Job summary

Somafina is seeking a Customer Supply Chain Manager in Lindon, Utah, to act as the operational liaison between a strategic customer and the manufacturing organization. You will ensure material availability, inventory accuracy, production readiness, and end-to-end supply chain coordination.

Reporting to the General Manager, you'll collaborate with Procurement, Quality, Operations, Warehouse, Planning, and the customer to safeguard production continuity, inventory integrity, and exceptional

Qualifications

• Bachelor's degree in Supply Chain, Business, Operations Management, or a related field (or equivalent experience).
• 5+ years of experience in supply chain, planning, procurement, inventory management, or manufacturing operations.
• Experience in a manufacturing environment and strong inventory management experience.
• Excellent written and verbal communication, organizational, and project management skills.
• Ability to manage multiple priorities in a fast-paced setting.
• Knowledge of GMP and FDA-regulated environments preferred.

Responsibilities

• Serve as the primary day-to-day operational contact for the assigned customer and manage relationships.
• Procure materials and monitor inventory to maintain target levels and on-time delivery.
• Coordinate with internal teams to align production with customer priorities and schedules.
• Maintain accurate inventory records and lead cycle count programs.
• Review artwork and printed materials for readiness and adherence to specifications.
• Coordinate material staging and support production trials and early runs.
• Escalate issues affecting material availability or delivery timelines.

Skills

Supply chain management

Inventory management

Project management

Communication skills

Multitasking

Problem solving

Education

Bachelor's degree in Supply Chain, Business, Operations Management, or related field

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Customer Supply Chain Manager

Contractor - 3rd Party Professional Lindon, UT, US

2 days ago Requisition ID: 1298

Nutraceutical Manufacturing

Customer Supply Chain Manager

Bachelor's Degree in Supply Chain, Business, Operations Management, or Related Field

Why Somafina?

Somafina is a growing co-manufacturer of vitamins and supplements in Utah, and business is thriving as we attract larger, more established customers. It's a fast-paced environment with real momentum — which means real opportunities for growth. If you're ready to take on more and grow with us, we'd love to have you on the team.

Position Summary

The Customer Supply Chain Manager serves as the primary operational liaison between a strategic customer and the manufacturing organization. This role is responsible for ensuring uninterrupted material availability, inventory accuracy, artwork compliance, production readiness, and coordination of supply chain activities from receipt of raw materials through manufacturing execution.

Working closely with Procurement, Quality, Operations, Warehouse, Planning, and the customer, this individual owns the day-to-day management of all materials and packaging required to support the customer's products. The position reports directly to the General Manager and plays a critical role in maintaining customer satisfaction, production continuity, and inventory integrity.

Customer Relationship Management

• Serves as the primary day-to-day operational contact for the assigned customer.
• Builds and maintains strong working relationships through regular communication and proactive issue resolution.
• Coordinates customer requests across internal departments.
• Communicates material risks, inventory concerns, production constraints, and schedule impacts.
• Leads regular operational meetings with the customer as required.

Procurement & Material Planning

• Procures all raw materials and packaging components required to support customer demand.
• Monitors inventory levels and initiates replenishment activities to maintain targeted inventory levels.
• Coordinates with suppliers to ensure on-time delivery of materials.
• Tracks purchase orders and resolves supplier shortages or delivery issues.
• Supports forecasting and long-range material planning.

Inventory Management

• Maintains accurate inventory records for all customer-owned and company-owned materials.
• Develops and executes cycle count programs.
• Investigates inventory discrepancies and implements corrective actions.
• Monitors inventory aging, excess inventory, and obsolete materials.
• Ensures inventory accuracy within ERP and warehouse systems.

Manufacturing Coordination

• Provides manufacturing schedule guidance based on material availability.
• Partners with Production Planning to ensure manufacturing schedules align with customer priorities.
• Identifies potential material shortages before they impact production.
• Coordinates urgent material movements to support changing production needs.
• Supports capacity planning discussions.

Artwork & Printed Material Management

• Reviews incoming customer artwork for completeness and manufacturing readiness.
• Coordinates artwork approvals with internal stakeholders.
• Reviews and approves printed materials prior to production use.
• Issues printed materials to production in accordance with company procedures.
• Ensures revision control is maintained for all printed components.

Trial & Production Support

• Coordinates and kits all materials required for product development and production trials.
• Verifies trial materials are complete and available prior to scheduled activities.
• Coordinates material staging with warehouse personnel.
• Supports first production runs as required.

Incoming Material Coordination

• Ensures all incoming raw materials progress efficiently through receiving, sampling, quality testing, release, and inventory availability.
• Coordinates priorities between Receiving, Quality, and Warehouse teams.
• Escalates issues that could delay manufacturing.

Cross-Functional Leadership

• Collaborates daily with Procurement, Quality Assurance, Production, Warehouse, Planning, and Regulatory.
• Drives timely resolution of supply chain issues.
• Supports continuous improvement initiatives focused on inventory, planning, and customer service.

Education Requirements

• Bachelor's degree in Supply Chain, Business, Operations Management, or a related field; or equivalent experience.

Competencies / Skill Qualifications

Required

• 5+ years of experience in supply chain, planning, procurement, inventory management, or manufacturing operations.
• Experience in a manufacturing environment.
• Strong inventory management experience.
• Excellent organizational and project management skills.
• Strong analytical and problem-solving abilities.
• Excellent written and verbal communication skills.
• Ability to manage multiple priorities in a fast-paced manufacturing environment.

Preferred

• Experience in dietary supplement, food, pharmaceutical, or consumer packaged goods manufacturing.
• APICS/ASCM certification.
• Lean Manufacturing experience.
• Understanding of GMP and FDA-regulated manufacturing environments.

Core Competencies

• Customer-focused mindset.
• Strong sense of ownership and accountability.
• Exceptional organizational skills and attention to detail.
• Critical thinking and cross-functional leadership.
• Negotiation and supplier management.
• Ability to influence without direct authority.
• Sense of urgency balanced with sound decision-making.

Travel Requirements

Primary work location is Lindon, Utah.

• Periodic travel to the Layton, Utah manufacturing facility is required to support blending operations, material readiness, and customer production activities.
• Occasional supplier or customer visits may be required, including travel to Vancouver, Canada.

Reporting Relationship

This position reports directly to the General Manager.