Customer Success & Support Specialist

Waste Pro, USA; Panama City Beach (FL); On-site; USD 30,000 - 45,000; Full time

Job summary

Waste Pro, USA is seeking a Customer Service Representative in Panama City Beach, Florida. This role involves receiving and processing calls, providing solutions to customer issues, and maintaining a high level of service to exceed customer expectations.

The ideal candidate will have excellent communication skills, proficiency in MS Office, and the ability to handle high call volumes effectively. Join a dedicated team and contribute to our goal of superior customer satisfaction.

Qualifications

• Ability to handle a heavy volume of calls efficiently.
• Excellent verbal, written, and analytical skills.
• Proficient in MS Office and typing.

Responsibilities

• Answer incoming calls and assist customers.
• Provide service quotes for new customers.
• Resolve customer issues and escalate complex cases.

Skills

Handling high call volume

Excellent verbal and written skills

Computer proficiency in MS Office

Strong typing skills

Ability to multi-task

Problem-solving skills

Job description

Waste Pro, USA is seeking a Customer Service Representative in Panama City Beach, Florida. This role involves receiving and processing calls, providing solutions to customer issues, and maintaining a high level of service to exceed customer expectations.

The ideal candidate will have excellent communication skills, proficiency in MS Office, and the ability to handle high call volumes effectively. Join a dedicated team and contribute to our goal of superior customer satisfaction.