Customer Success Specialist — Industrial Solutions

Pfeiffer Vacuum+Fab Solutions; Tempe (AZ); Hybrid; USD 30,000 - 34,000; Full time

Job summary

Pfeiffer Vacuum is seeking an administrative specialist in Phoenix, AZ. You will interface with customers before and after sales, process orders and repairs, and help ensure timely delivery of services and products.

The role requires strong communication, data entry, and computer skills in a team environment. The position offers a hybrid office setting with a focus on accuracy, efficiency, and collaboration across departments.

Qualifications

• Bachelor’s degree preferred; at least two years in an administrative capacity in an industrial/office environment.
• Proficient with Microsoft Office; strong verbal and written communication skills.
• Ability to read, write and speak English.
• Excellent data-entry and basic mathematical skills.

Responsibilities

• Receive sales orders from customers or sales staff via phone, email, or fax.
• Set up, enter, and process sales orders.
• Process repair orders for selected key accounts and execute contracts with guidance.
• Quote price and delivery; track order status, ship dates, and back orders.

Skills

Communication skills

Microsoft Office

Customer service

Data entry

Education

Bachelor’s degree preferred

Tools

Microsoft Office

ERP system

Job description

Pfeiffer Vacuum is seeking an administrative specialist in Phoenix, AZ. You will interface with customers before and after sales, process orders and repairs, and help ensure timely delivery of services and products.

The role requires strong communication, data entry, and computer skills in a team environment. The position offers a hybrid office setting with a focus on accuracy, efficiency, and collaboration across departments.