Customer Success Specialist II — AI-Driven, Remote

Coinbase, Inc.; Atlanta (GA); Hybrid; USD 140,000 - 200,000; Full time

Job summary

Coinbase, Inc. is transforming global finance with a remote-first approach that welcomes collaboration and in-person surges. We seek bold teammates who refuse to settle for “good enough” and are ready to push the boundaries.

You will apply generative AI tools in daily workflows, delivering business-ready outputs with measurable improvements in efficiency, cost, and quality. US applicants, please review rights and arbitration details.

Qualifications

• Experience using generative AI tools in daily workflows.
• Ability to continually learn as tools evolve and apply human-in-the-loop practices.
• Deliver business-ready outputs and drive measurable improvements in efficiency, cost, and quality.

Skills

Generative AI usage

Tools

LibreChat

Gemini

Glean

Job description

Coinbase, Inc. is transforming global finance with a remote-first approach that welcomes collaboration and in-person surges. We seek bold teammates who refuse to settle for “good enough” and are ready to push the boundaries.

You will apply generative AI tools in daily workflows, delivering business-ready outputs with measurable improvements in efficiency, cost, and quality. US applicants, please review rights and arbitration details.