Customer Success Specialist

Morgan Stanley; Reno (NV); Híbrido; USD 92.000 - 127.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Hybrid schedule

Personal development plan

Descripción de la vacante

Morgan Stanley is seeking a Customer Success Specialist in Reno, NV. This role blends a high-visibility sales discipline with autonomy to shape Cold Calling work within a hybrid environment.

You will drive pipeline, mentor teammates, and lead GTM efforts for new product launches in Nevada, building partnerships and turning interest into measurable outcomes.

Formación

• Hands-on Cold Calling experience.
• Clear communication that translates jargon to plain English.
• Track record of improving sales/marketing processes.

Responsabilidades

• Track pipeline performance and report results weekly.
• Mentor junior reps on outreach cadence and objections.
• Provide territory plan for the Customer Success Specialist team.
• Lead collaborative GTM efforts for NV product launches.
• Identify and pursue new business opportunities throughout NV.
• Cultivate referral channels and partnerships in Reno.
• Drive demos and convert curiosity to bookings.

Conocimientos

Cold Calling

Plain English

Process Improvement

Ticket Management

Descripción del empleo

The Customer Success Specialist we want at Morgan Stanley can read a quarter in trouble and walk in with a plan, not an apology. This role blends $92,000 - $127,000 pay with the autonomy to shape Cold Calling work and a team that grows together.

Key Responsibilities

• Track pipeline performance and report results to leadership each week
• Mentor junior reps on outreach cadence and objection handling
• Hand the Customer Success Specialist crew a territory plan they can actually run
• Lead deeply collaborative go-to-market efforts for products launching in NV
• Identify and pursue new business opportunities throughout NV
• Cultivate referral channels and strategic partnerships in Reno
• Carry the booth conversation past small talk into next steps
• Build landing pages that turn Reno curiosity into demo bookings

What You'll Bring

• Hands-on Cold Calling experience that survives a whiteboard interview
• A communication style that translates jargon back into plain English
• A history of leaving sales marketing processes better than you found them
• Working understanding of both Cold Calling and Ticket Management in real-world settings

Morgan Stanley spent 6 years in the trenches of sales marketing so its clients across Reno, NV wouldn't have to. The fastest way to earn standing at Morgan Stanley is to make a teammate's hard problem disappear.

You’ll receive $92,000 - $127,000, a hybrid schedule, and a personalized development plan tailored to your sales marketing career goals.

Live and listening, the hiring team reads new applications as they arrive.