Customer Success Specialist

Egreenservices; Peoria (IL); Hybrid; USD 58,000 - 80,000; Full time

Job summary

Manufacturing Advantage is seeking a Customer Success Leader in Peoria, IL who will own the entire funnel from first click to close. You’ll transform the differentiator into a concise pitch and chase warm referrals to beat competitors to the call.

You'll integrate marketing-to-sales tech (Five9 and Avaya) and promote a roadmap vision beyond current features. Ideal candidates bring 4+ years leading sales-marketing projects end-to-end, with flexibility to commute or work remote as needed, and a

Qualifications

• 4+ years steering sales and marketing projects end to end.
• Willingness to commute to Peoria, IL or work flexibly as needed.
• IL work history, or strong reasons you’ll thrive here anyway.

Responsibilities

• Own the funnel from first click to closed-won, top to bottom.
• Turn the builder-led differentiator into a compelling 32-second pitch.
• Chase warm referrals before competitors in Peoria.
• Wire Five9 and Avaya together so marketing hands sales clean leads.
• Sell the make-it-better roadmap, not just today’s feature set.

Skills

Sales leadership

Marketing project leadership

Communication

Mentoring delivery

Remote work flexibility

Job description

A Customer Success Specialist who only follows the script will be bored at Manufacturing Advantage; we want the one who rewrites it for IL. The structure is built for growth: $58,000 - $80,000 now, sales marketing ownership soon, and a Manufacturing Advantage ladder that keeps adding rungs.

Key Responsibilities

• Own the funnel from first click to closed-won, top to bottom
• Turn Manufacturing Advantage's builder-led differentiator into a thirty-second pitch
• Chase down warm referrals before competitors in Peoria get the call
• Wire Five9 and Avaya together so marketing hands sales clean leads
• Sell the make‑it‑better roadmap, not just today's feature set

What You'll Bring

• The communication discipline to over-share early and trim later
• 4 or more years steering sales marketing projects end to end
• Willingness to commute to Peoria, IL or work flexibly as needed
• An IL work history, or strong reasons you'll thrive here anyway
• A track record of generously‑mentoring delivery in a temporary structure
• Willingness to relocate to Peoria, IL, or to make remote work

Manufacturing Advantage began as a side project in Peoria and grew into the plainspoken platform thousands of sales marketing users now rely on. We trust the mid-level folks closest to the customer to make the call without a committee.

Come grow with us: $58,000 - $80,000 to start, a mentor to guide, benefits to lean on, and hours flexible enough for Peoria living.

Freshly bumped to active, the Peoria, IL role takes applicants today.