Customer Success Specialist

NTT Training; Centennial (CO); On-site; USD 60,000 - 80,000; Full time

Job summary

NTT Training, un leader dans la formation industrielle, recherche un Customer Success Specialist pour servir de liaison entre les opérations et les clients. Les responsabilités incluent la gestion des documents de formation, le soutien aux équipes de vente et l'administration des classes. Pour ce poste, une expérience administrative et d'excellentes compétences en communication sont requises. Le candidat idéal doit être autonome, détaillé et flexible.

Benefits

Plan de retraite 401(k)

Programme de réduction pour employés

Qualifications

• Expérience administrative préférée.
• Capacité à travailler avec supervision minimale.
• Éthique de travail irréprochable, doit être fiable et autonome.

Responsibilities

• Gérer la logistique et les informations opérationnelles pour les classes.
• Assurer la liaison entre le client et les opérations de NTT.
• Soutien à l'équipe de vente et gestion des documents post-formation.

Skills

Communication écrite et orale

Travail d'équipe

Proficience avec MS Office

Orientation aux détails

Education

Diplôme de niveau secondaire ou équivalent

Job description

Join to apply for the Customer Success Specialist role at NTT Training

5 days ago Be among the first 25 applicants

Join to apply for the Customer Success Specialist role at NTT Training

The Customer Success Specialist is the primary liaison between operations, sales and the client with administrative and operational duties required for successful class completion.

• Acquires and manages all needed logistics and operational information from the client and coordinates this with NTT Operations and Logistics
• Primary post sale liaison between the client and NTT operations
• CEU administration and support
• Class Completion Certificate Management
• Post class documentation management
• Post class close out
• Sales team support
• Producer duties (class introduction and start up, monitoring student activities) for Live Online Training classes
• Other duties as assigned
  
  

Education/Experience

• H.S. diploma or equivalent.
• Previous administrative experience preferred
  
  

Skills/Abilities

• Able to work effectively and efficiently with minimal supervision
• Excellent oral and written communication skills
• Proficiency with MS Office application
• Detail oriented
• Ability to be a team player
• Excellent work ethic; must be dependable, flexible and self-starter
  
  

Classification, Pay, And Benefits

This position is classified as a W‑2 hourly position. Pay scale is $20-24/hour commensurate of work experience. Eligible instructors may participate in the NTT 401(k) retirement plan and the employee‑discount program.

About NTT Training

For more than thirty years, NTT has trained over one‑half million skilled‑trades professionals and now delivers more than fifteen‑hundred instructor‑led courses each year, establishing itself as the premier provider of hands‑on industrial training in the nation.

Equal Opportunity Statement

NTT Training, Inc. is an Equal Opportunity Employer. Applicants are encouraged to review the “Know Your Rights: Workplace Discrimination is Illegal” notice issued by the United States Equal Employment Opportunity Commission.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Other

• Industries

  Education Management

Referrals increase your chances of interviewing at NTT Training by 2x

Sign in to set job alerts for “Customer Success Specialist” roles.

Denver, CO $70,000.00-$87,000.00 5 days ago

Denver, CO $90,000.00-$110,000.00 1 day ago

Denver, CO $54,000.00-$72,000.00 2 weeks ago

Customer Success Implementation Specialist

Denver, CO $74,000.00-$87,000.00 2 weeks ago

Customer Success Implementation Specialist

Denver, CO $74,000.00-$87,000.00 2 weeks ago

Denver, CO $95,000.00-$145,000.00 2 years ago

EverHealth - Customer Success Manager (Remote, US)

Denver, CO $70,000.00-$80,000.00 3 days ago

Denver Metropolitan Area $22.50-$25.50 4 days ago

Client Success Specialist | Remote | Flexible

Denver, CO $57,727.00-$83,384.00 6 hours ago

Englewood, CO $80,000.00-$120,000.00 2 days ago

Denver, CO $90,000.00-$110,000.00 4 weeks ago

Denver, CO $65,000.00-$75,000.00 3 days ago

Denver, CO $45,000.00-$65,000.00 2 weeks ago

Experienced Customer Success Manager(IC)

Customer Success - Enterprise Engagement Manager

Denver, CO $49,000.00-$60,000.00 2 weeks ago

Denver, CO $114,000.00-$143,000.00 18 hours ago

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.