Customer Success Representative – AI-Powered Fitness Technology (Remote, North America)

Love Recruitment International; United States; Remote; USD 50,000 - 60,000; Full time

Benefits offered by this job

Remote work flexibility

Fast-track progression for high performers

Daily engagement with advanced AI technology

Direct impact on fitness businesses globally

Job summary

A global recruitment agency is seeking a Customer Success Representative for a fully remote role across North America. The ideal candidate will own client onboarding and engagement, work with data to drive success, and communicate effectively with diverse stakeholders. This is an exciting opportunity to work with advanced AI technology in the fitness industry, with significant growth potential for high performers.

Qualifications

• Must be based in North America and comfortable working remotely.
• 1+ years in a detail-oriented, analytical role (QA, Tech Support, Ops Analyst) preferred.
• Experience in a fitness or health club setting with a data-driven mindset is ideal.

Responsibilities

• Own client onboarding, engagement, and long-term success.
• Deliver expert-level training and guidance.
• Monitor account health and proactively resolve issues.
• Lead business reviews demonstrating clear ROI.
• Work cross-functionally with Sales and Product.
• Act as a platform expert and trusted advisor.

Skills

Strong work ethic

Data fluency

Strong communication skills

Detail orientation

Technical translation skills

Education

Degree in Data Science, Business Analytics, Engineering or similar

Job description

Customer Success Representative – AI-Powered Fitness Technology (Remote, North America)

Location: Remote, North America

Salary: $50,000 – $60,000 USD (based on aptitude, potential, and work ethic)

Contract Type: Full-time, Remote

We are looking for a Customer Success Representative based in North America who will act as the key link between our AI solution and the measurable success of our fitness industry clients. This is not your typical CS role — we’re seeking someone who embraces complexity, thrives in fast‑paced environments, and is obsessed with using data to drive outcomes and efficiency.

What You’ll Be Doing

• Owning client onboarding, engagement, and long‑term success
• Delivering expert‑level training, implementation, and guidance
• Monitoring account health, anticipating issues, and resolving them proactively
• Leading business reviews that demonstrate clear ROI and business outcomes
• Working cross‑functionally with Sales and Product to drive retention, growth, and continuous improvement
• Becoming a platform expert and trusted advisor to your accounts

About You

• Based in North America and comfortable working remotely
• Strong work ethic and high‑performance mindset — you thrive in demanding environments
• Exceptional curiosity, detail orientation, and data fluency
• Able to translate complex, technical ideas into clear business value
• Passionate about AI, automation, and the fitness industry
• Strong communicator with confidence in handling diverse stakeholders
• One of the following backgrounds would be ideal:
• A top‑performing graduate in a technical or analytical field (e.g. Data Science, Business Analytics, Engineering)
• 1+ years in a detail‑oriented, analytical role (e.g. QA, Tech Support, Ops Analyst)
• Previous management experience in a fitness or health club setting with a data‑driven mindset and an aptitude for technology

What’s Included

• Salary: $50,000 – $60,000 USD (based on aptitude and potential)
• Remote Work: Fully remote role across North America
• Growth: Fast‑track progression for those who consistently overdeliver
• Exposure: Daily engagement with advanced AI technology and real‑world client use cases in fitness
• Impact: Join a fast‑scaling tech team where your work directly improves outcomes across fitness businesses worldwide

This role is being recruited by Tom Trout, Founder and Director at Love Recruitment International.

Love Recruitment International is a global recruitment agency connecting exceptional talent to industry‑leading roles across fitness, tech, and AI‑driven businesses in the UK, North America, Middle East, and beyond.