Customer Success Manager — Strategic Client Partnerships (OKC)

GetJobSmart; Oklahoma City (OK); On-site; USD 55,000 - 75,000; Full time

Job summary

Meridian Grove Group in Oklahoma City, OK is seeking a Customer Success Manager to build lasting client relationships, monitor product usage, and provide proactive support to ensure client success. The role involves data analysis, project coordination, and clear communication with customers to align expectations and outcomes.

A bachelor's degree and 2–3 years of relevant experience are required. The team values collaboration, initiative, and the ability to work in a fast-paced environment.

Qualifications

• Bachelor's degree required and 2–3 years of relevant experience.
• Strong communication and interpersonal skills.
• Proactive, detail-oriented, and able to work in a fast-paced environment.

Responsibilities

• Manage client relationships and ensure client success.
• Monitor product usage and adoption metrics.
• Provide proactive support to clients and resolve issues.
• Gather client feedback and identify areas for product improvement.
• Collaborate with teams to implement improvements and drive outcomes.

Skills

Client relationships

Product usage

Customer support

Feedback collection

Improvement ideas

Education

Bachelor's degree

Tools

Excel

PowerPoint

Project management software

Job description

Meridian Grove Group in Oklahoma City, OK is seeking a Customer Success Manager to build lasting client relationships, monitor product usage, and provide proactive support to ensure client success. The role involves data analysis, project coordination, and clear communication with customers to align expectations and outcomes.

A bachelor's degree and 2–3 years of relevant experience are required. The team values collaboration, initiative, and the ability to work in a fast-paced environment.