Customer Success Manager - Onboarding & Renewals
Canals
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Résumé du poste
Canals is hiring for a Customer Success role focused on owning the full post-sale relationship for a portfolio of accounts. You will lead onboarding, training, adoption, and renewals while blending relationship management with technical problem-solving and strategic enablement.
You will drive adoption, retention, and renewals, and partner with Product and Engineering to surface customer insights and resolve issues, bringing 5-8 years of B2B SaaS experience and a startup mindset to the team.
Description du poste
Canals is hiring for a Customer Success role focused on owning the full post-sale relationship for a portfolio of accounts. You will lead onboarding, training, adoption, and renewals while blending relationship management with technical problem-solving and strategic enablement.
You will drive adoption, retention, and renewals, and partner with Product and Engineering to surface customer insights and resolve issues, bringing 5-8 years of B2B SaaS experience and a startup mindset to the team.
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