Customer Success Manager - Manufacturing Software | Flexible Hours

Vertex Northwind; Bakersfield (CA); Presencial; USD 77 000 - 87 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Health insurance

Retirement plans

Paid time off

Professional development opportunities

Resumo da oferta

Vertex Northwind in Bakersfield, CA is seeking a Customer Success Manager to oversee client relationships, deliver technical support, and monitor satisfaction in a fast-paced software environment.

You will collaborate with sales and support teams, coordinate daily operations, and ensure tasks are completed efficiently in a modern open-office setting. A bachelor's degree and 3–5 years in customer success are preferred, with strong communication and problem-solving skills.

Qualificações

• Bachelor's degree in a relevant field and 3–5 years in customer success.
• High school diploma and 2 years in a similar role.
• Strong communication and problem-solving skills.

Responsabilidades

• Managing client relationships, providing technical support, monitoring customer satisfaction.
• Collaborating with sales and support teams to ensure seamless client experiences.

Conhecimentos

Client relationship management

Technical support

Customer satisfaction

Cross-functional collaboration

Formação académica

Bachelor's degree in a relevant field

High school diploma or equivalent

Ferramentas

Trello

Slack

Microsoft Office

Descrição da oferta de emprego

Vertex Northwind in Bakersfield, CA is seeking a Customer Success Manager to oversee client relationships, deliver technical support, and monitor satisfaction in a fast-paced software environment.

You will collaborate with sales and support teams, coordinate daily operations, and ensure tasks are completed efficiently in a modern open-office setting. A bachelor's degree and 3–5 years in customer success are preferred, with strong communication and problem-solving skills.