Customer Success Manager — Flexible Hours (Huntsville)

Energy Innovation Corp; Huntsville (AL); Vor Ort; USD 83.000 - 121.000; Vollzeit

Zusammenfassung

Entertainment Advantage Inc. is seeking a Customer Success Manager in Huntsville, AL. You will own the customer success pipeline, drive renewals and upsell conversations, and participate in product demos to refine our scripts based on losses. This role emphasizes proactive outreach and data-driven improvement.

The position offers a collaborative environment with ownership of outcomes and a strong team to support your success in Huntsville.

Qualifikationen

• Grit under pressure: able to debug or handle pressure without complaint.
• Strong multitasking ability while maintaining quality.
• Clear written communicator who drafts meeting recaps for broad audiences.
• Detail-oriented with a commitment to accuracy.
• Humility to revise strong opinions when data argues back.
• Willingness to learn new skills and adapt quickly.

Aufgaben

• Chase the sales marketing whitespace no rep in AL has worked.
• Build the campaign calendar that keeps Huntsville pipeline full year-round.
• Open doors in Huntsville that a manager title alone can't.
• Drive upsell and renewal conversations with existing accounts.
• Sit in on demos and refine the script after losses.

Kenntnisse

Grit under pressure

Multitasking

Clear written communicator

Attention to detail

Humility with data

Curiosity and learning

Tools

Five9

Jobbeschreibung

Entertainment Advantage Inc. is seeking a Customer Success Manager in Huntsville, AL. You will own the customer success pipeline, drive renewals and upsell conversations, and participate in product demos to refine our scripts based on losses. This role emphasizes proactive outreach and data-driven improvement.

The position offers a collaborative environment with ownership of outcomes and a strong team to support your success in Huntsville.