Customer Success Manager (Dutch)

Odoo; San Francisco (CA); Hybrid; USD 70,000 - 90,000; Full time

Benefits offered by this job

Healthcare, Dental, Vision, Life Insurance

FSA, HSA Matching, and 401K Matching

Paid time off and sick days

Employee Assistance Program

$100 towards home office setup

Chef-prepared lunches

Company-sponsored events

Job summary

A leading software company is seeking a Customer Success Manager. This hybrid role in San Francisco involves supporting customers, enhancing business processes with software, and requires Dutch fluency. Candidates should have a Bachelor's Degree and sales experience. The estimated salary is between $70,000 and $90,000 annually, complemented by various health and wellness perks.

Qualifications

• Must have Bachelor's Degree or equivalent experience.
• Fluency in Dutch required.
• 1-2 years of sales experience preferred.
• Experience with ERP is a plus.
• Experience in a SaaS company is an advantage.

Responsibilities

• Contact customers using Odoo.
• Analyze clients' business operations to drive adoption.
• Execute subscription renewal plans.
• Build and maintain client relationships.
• Understand customer needs.

Skills

Dutch fluency

Negotiating and closing new business

Passion for software products

1-2 years experience in sales

Proficiency in G-Suite applications

Education

Bachelor's Degree

Job description

Overview

Customer Success Manager (Dutch Required) — This is a hybrid (40% remote and 60% onsite) role in Brisbane, CA. Base pay range: $70,000.00/yr - $90,000.00/yr. The estimated annual compensation range is $70,000-$90,000 OTE, with a base salary range of $50,000-$70,000. Actual salaries may vary based on education, experience, and location.

Odoo is seeking to expand its vibrant and innovative sales teams. This role supports customers across the ABC islands, helping streamline business processes with Odoo\'s integrated software solutions. You will learn the value software can provide across various verticals and how Odoo\'s suite of apps can address company needs. We expect a proactive candidate with a "get it done" spirit.

Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor employment visas at this time. Certain notices and equal opportunity statements apply per policy.

Responsibilities

• Contact customers currently using Odoo
• Analyze clients\' business operations and drive adoption
• Execute all phases of a subscription renewal plan
• Build and maintain relationships with clients
• Empathize with customer needs
• Be part of the entire sales cycle

Qualifications and Requirements

• Bachelor\'s Degree or an equivalent combination of education and experience
• Dutch fluency (professional or native/bilingual)
• Experience negotiating and closing new business
• Passion for software products
• 1-2 years experience in sales
• Proficiency in G-Suite applications preferred
• Proven track record of exceeding quota

Nice to Have

• Experience with ERP
• Experience in a SaaS company
• Available immediately
• An affinity for business operations
• Additional languages

Compensation and Perks

• Healthcare, Dental, Vision, Life Insurance, FSA, HSA Matching, 401K Matching, and Commuter Benefits
• PTO, paid sick days, and paid holidays
• Employee Assistance Program: 3 X 1-hour telehealth calls with certified mental health professionals
• $100 towards a work-from-home office setup
• Team atmosphere with growing, passionate staff
• Chef-prepared lunches and beverages on site
• Company-sponsored events for groups of 6+ employees

Additional Details

The job supports a focus on the ABC islands and is located in Brisbane, CA, with a hybrid work model. Applicants are encouraged to consider applying thoughtfully to avoid duplicate efforts. Referrals may improve interview chances.

Equality and Compliance

Odoo is an equal opportunity employer. We welcome applicants from diverse backgrounds and experiences. We will consider employment-qualified applicants with arrest and conviction records in accordance with applicable laws.