Customer Success Manager (Dutch)

Odoo SA; Brisbane (CA); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Healthcare, Dental, Vision, Life Insurance

401K Matching and Commuter Benefits

PTO and paid holidays

$100 towards a work-from-home office setup

Chef-prepared lunches and snacks

12 days of training a year

Sports activities covered

Job summary

Odoo SA is seeking a highly motivated Customer Success Team member in San Francisco. This hybrid role (40% remote, 60% onsite) requires Dutch fluency and involves contacting customers, analyzing their business operations, and driving software adoption. Ideal candidates will have a Bachelor's degree, experience in sales, and be passionate about software products. The position includes benefits such as healthcare, PTO, and opportunities for career development. The estimated annual compensation ranges from $70,000 to $90,000 OTE.

Qualifications

• Bachelor's degree or equivalent education and experience.
• Fluency in Dutch (professional level).
• Proven experience in negotiating and closing new business deals.
• 1-2 years of experience in a sales role.
• Proficiency in G-Suite applications preferred.

Responsibilities

• Contact customers currently using Odoo.
• Analyze clients' business operations and drive adoption.
• Execute all phases of a subscription renewal plan.
• Build and maintain relationships with clients.
• Empathize with customer needs.
• Be part of the entire sales cycle.

Skills

Dutch fluency

Negotiating and closing new business

Passion for software products

Sales experience (1-2 years)

Proficiency in G-Suite

Education

Bachelor's Degree or equivalent

Job description

8000 Marina Blvd #300, Brisbane, CA 94005, United States

Odoo ERP system is enterprise resource planning software used company-wide for the management of business processes. Odoo provides seamlessly integrated functional business apps called Odoo apps that form an ERP solution. Our unique proposition of integrated apps that work seamlessly together allows users to automate and track everything they do. The open-source development model of Odoo has allowed us to leverage thousands of developers and business experts to build the world's largest ecosystem of fully integrated business apps.

Odoo has become a global network with more than 12+ million users and partners in more than 120 countries, and we continue growing with 2000+ daily downloads. We are growing fast and need to hire faster.

We are currently searching for a highly motivated candidate to join our Customer Success Team in San Francisco!

Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or assume sponsorship responsibilities for employment visas at this time.

What we expect

This is a hybrid (40% remote and 60% onsite) role in San Francisco, CA.

Odoo is seeking to significantly expand its vibrant and innovative sales teams. Apply to work within an organization that values independence, flexibility, and personal growth. The Customer Success Team is helping customers across the ABC islands to streamline their business processes with Odoo’s integrated software solutions. This is a sales job for people who are excited to work at the intersection of software and business. You’ll learn the value that software can provide across a variety of verticals and how Odoo’s diverse suite of apps (over 50!) can be used to alleviate company needs. We expect the candidate to be proactive and have a "get it done" spirit.

Responsibilities

• Contact customers currently using Odoo
• Analyze clients' business operations and drive adoption
• Execute all phases of a subscription renewal plan
• Build and maintain relationships with clients
• Empathize with customer needs
• Be part of the entire sales cycle

Must Have

• Bachelor's Degree or an equivalent combination of education and experience
• Dutch fluency (professional or native/bilingual)
• Experience negotiating and closing new business
• Passion for software products
• 1-2 years experience in sales
• Proficiency in G-Suite applications preferred
• Proven track record of exceeding quota

Nice to Have

• Experience with ERP
• Experience in a SaaS company
• Available immediately
• Additional languages (English, Spanish, Portuguese, or French)
• Affinity for business operations

What's great about the job?

• Great team of very smart people in a friendly and open culture.
• No silly tools to use, no rigid working hours.
• No waste of time in enterprise processes, real responsibilities and autonomy.
• Expand your knowledge of various business industries.
• Real responsibilities and challenges in a fast evolving company.
• Healthcare, Dental, Vision, Life Insurance, FSA, HSA Matching, 401K Matching, and Commuter Benefits
• PTO (Paid-time-off), paid sick days, and paid holidays
• Employee Assistance Program; 3 X 1-hour telehealth calls with certified mental health professionals
• $100 towards a work-from-home office setup
• Evolve in a nice working atmosphere with a passionate, growing team!
• Chef-prepared lunches - snacks, fruit, and coffee/drinks on tap!
• Company-sponsored events for groups of 6+ employees

The estimated annual compensation range for this role is $70,000-$90,000 OTE (on-target earnings), with a base salary range of $50,000-$70,000. Please note that actual salaries may vary within, above, or below this range based on factors such as education, training, experience, professional achievement, business needs, and location.

A full-time position with an attractive salary package.

Exchange Program

Apply to a similar position in a subsidiary of Odoo.

Afterwork events, several team building activities

Afterwork events, several team building activities

Trainings

12 days trainings a year and books for career development

Sport Activity

Play any sport with colleagues, the bill is covered

Eat & Drink

Chef prepared lunches daily, Fruits, Snacks, and Coffee provided

Ensuring a diverse and inclusive workplace where we learn from each other is core to Odoo's values. We welcome people of different backgrounds, experiences, abilities, and perspectives. We are an equal-opportunity employer and a pleasant and supportive place to work. Pursuant to the San Francisco Fair Chance Ordinance, we will consider employment-qualified applicants with arrest and conviction records.