Customer Success Manager (Dutch)

INDAWS; San Francisco (CA); Hybrid; USD 50,000 - 70,000; Full time

Benefits offered by this job

Health care

Dental

Vision

Life Insurance

401K Matching

Paid time off

Paid sick days

Employee Assistance Program

$100 work-from-home setup stipend

Chef-prepared lunches

Job summary

INDAWS is looking for a hybrid Customer Success professional based in San Francisco, CA. The ideal candidate will have a Bachelor's Degree, Dutch fluency, and 1-2 years of sales experience. Responsibilities include contacting customers using Odoo, analyzing business operations, and driving customer adoption. The estimated compensation is $70,000–$90,000 OTE, with additional benefits including health insurance and a stipend for work-from-home setups.

Qualifications

• Bachelor's Degree or an equivalent combination of education and experience.
• Dutch fluency, either professional or native/bilingual.
• 1-2 years of experience in sales or customer success.

Responsibilities

• Contact customers currently using Odoo.
• Analyze clients' business operations and drive adoption.
• Build and maintain relationships with clients.

Skills

Dutch fluency

Negotiating and closing new business

Passion for software products

1-2 years in sales

Proficiency in G‑Suite applications

Education

Bachelor's Degree or equivalent

Job description

Position Overview

This role is a hybrid Customer Success position in San Francisco, CA (40% remote, 60% onsite).

Applicants must be authorized to work for any employer in the U.S. The company does not sponsor visas.

Responsibilities

• Contact customers currently using Odoo
• Analyze clients' business operations and drive adoption
• Execute all phases of a subscription renewal plan
• Build and maintain relationships with clients
• Empathize with customer needs
• Participate in the entire sales cycle

Requirements

• Bachelor's Degree or an equivalent combination of education and experience
• Dutch fluency (professional or native/bilingual)
• Experience negotiating and closing new business
• Passion for software products
• 1-2 years experience in sales
• Proficiency in G‑Suite applications preferred
• Proven track record of exceeding quota

Preferred

• Experience with ERP
• Experience in a SaaS company
• Available immediately
• Additional languages (English, Spanish, Portuguese, or French)
• An affinity for business operations

Benefits

• Health care, Dental, Vision, Life Insurance, FSA, HSA Matching, 401K Matching, and Commuter Benefits
• Paid time off, paid sick days, and paid holidays
• Employee Assistance Program with 3 telehealth calls
• $100 towards a work-from-home office setup
• Chef-prepared lunches and snacks daily
• Company-sponsored events for groups of 6+ employees

Compensation

The estimated annual compensation range is $70,000–$90,000 OTE (on‑target earnings), with a base salary range of $50,000–$70,000. Actual salaries may vary based on factors such as education, training, experience, professional achievement, business needs, and location.

Equal Opportunity Statement

Ensuring a diverse and inclusive workplace is core to our values. We are an equal‑opportunity employer and welcome applicants of all backgrounds, experiences, abilities, and perspectives. Pursuant to the San Francisco Fair Chance Ordinance, we will consider employment‑qualified applicants with arrest and conviction records.